VALORANTV
VALORANT10mo ago
ace

Refund Request, Riot Games Support Website not working

To whom it may concern, I am the owner of the account vanquish #37ace.
The email registered to that account will be provided to any VALORANT worker that can help me. I recently purchased $20 worth of VP, to buy something from my night market, but it expired, I missed the window to purchase anything, and I no longer want the vp and would like a refund.

As for the Riot Games support website, it seems every time I open it after logging in to specifically MY account, it shows the page in the image below with this link: https://login.playersupport.riotgames.com/error?error_code=CLIENT_ERROR

Anytime I try to press "back to support", it goes to the page:
https://support-leagueoflegends.riotgames.com/hc/en-us
for maybe a second, before automatically redirecting me BACK to the page in the image below with the link:
https://login.playersupport.riotgames.com/error?error_code=CLIENT_ERROR

I am willing to provide a video if necessary, but I would also like to mention that I am fully aware it has nothing to do with my computer, hardware, or wifi. I tried logging in to riot support on my cousin's computer at a completely different address, and I got the same result. However, when he logged on to his account, it seemed fine and he was able to go through the support page with ease (never seeing the screen in the image above). We came to the conclusion that my account may be flagged, but I am unsure of the circumstance. Please, if anyone can help me out, it would be greatly appreciated.

Thank you so much.
3.png
Was this page helpful?