Issues with videos (sharing, transcoding, watching)
hello! i'm using a mini-pc with ubuntu server to host my immich server.
everything is working flawlessly (besides the mobile map view) except videos.
loading even small videos (sub 50mb) starts with showing 2 seconds of the video, then buffering for 20 seconds, then showing another 2 seconds, then buffering again. also sharing videos by the mobile app - "share with" - is impossible. the loading icon just circles forever.
this is only happening in the app, the web version shows no issues at all - videos are loading at light speed and i can use the normal share option (not share with, since i cant find that option in the web version)
at first i thought it has something to do with the host machine (NiPoGi AK2 Plus with 12. Gen Intel CPU+GPU) but since it is working in the web, i dont think, thats the root of the issues.
also i'm in gbit lan so i guess, the network is also no cause.
could this be connected to transcoding options or a bug? please enlighten or assist me
additional infos:
everything is working flawlessly (besides the mobile map view) except videos.
loading even small videos (sub 50mb) starts with showing 2 seconds of the video, then buffering for 20 seconds, then showing another 2 seconds, then buffering again. also sharing videos by the mobile app - "share with" - is impossible. the loading icon just circles forever.
this is only happening in the app, the web version shows no issues at all - videos are loading at light speed and i can use the normal share option (not share with, since i cant find that option in the web version)
at first i thought it has something to do with the host machine (NiPoGi AK2 Plus with 12. Gen Intel CPU+GPU) but since it is working in the web, i dont think, thats the root of the issues.
also i'm in gbit lan so i guess, the network is also no cause.
could this be connected to transcoding options or a bug? please enlighten or assist me
additional infos:
- latest version on mobile and server
- read release notes
- searched through FAQ + google
- i am accessing it via local ip only
- logs show errors only in machine learning
- tried different video and audio codecs
- no changes were made - this issue persists since the setup
- tested on samsung s22, s24 and iphone 14
