Issues with videos (sharing, transcoding, watching)
hello! i'm using a mini-pc with ubuntu server to host my immich server.
everything is working flawlessly (besides the mobile map view) except videos.
loading even small videos (sub 50mb) starts with showing 2 seconds of the video, then buffering for 20 seconds, then showing another 2 seconds, then buffering again. also sharing videos by the mobile app - "share with" - is impossible. the loading icon just circles forever.
this is only happening in the app, the web version shows no issues at all - videos are loading at light speed and i can use the normal share option (not share with, since i cant find that option in the web version)
at first i thought it has something to do with the host machine (NiPoGi AK2 Plus with 12. Gen Intel CPU+GPU) but since it is working in the web, i dont think, thats the root of the issues.
also i'm in gbit lan so i guess, the network is also no cause.
could this be connected to transcoding options or a bug? please enlighten or assist me
additional infos:
1. latest version on mobile and server
2. read release notes
3. searched through FAQ + google
4. i am accessing it via local ip only
5. logs show errors only in machine learning
6. tried different video and audio codecs
7. no changes were made - this issue persists since the setup
8. tested on samsung s22, s24 and iphone 14
everything is working flawlessly (besides the mobile map view) except videos.
loading even small videos (sub 50mb) starts with showing 2 seconds of the video, then buffering for 20 seconds, then showing another 2 seconds, then buffering again. also sharing videos by the mobile app - "share with" - is impossible. the loading icon just circles forever.
this is only happening in the app, the web version shows no issues at all - videos are loading at light speed and i can use the normal share option (not share with, since i cant find that option in the web version)
at first i thought it has something to do with the host machine (NiPoGi AK2 Plus with 12. Gen Intel CPU+GPU) but since it is working in the web, i dont think, thats the root of the issues.
also i'm in gbit lan so i guess, the network is also no cause.
could this be connected to transcoding options or a bug? please enlighten or assist me
additional infos:
1. latest version on mobile and server
2. read release notes
3. searched through FAQ + google
4. i am accessing it via local ip only
5. logs show errors only in machine learning
6. tried different video and audio codecs
7. no changes were made - this issue persists since the setup
8. tested on samsung s22, s24 and iphone 14
