Login problem
Hello i have a big problem i cant log in into my acc since the new update the problem is i need a verfication code from pubg to send it to my number and i did try to send it 3-4 times every 24h and it wont coom im not able to login i have the same number all other links are mine i can prove it and everything the part that i dont understand is why the codes from other apps are cooming only not from pubg i really need to log in into my acc i spend really big money on it
Solution
If you are unable to receive the verification code, we recommend checking the following:
1. Please ensure that the email address you entered is the same as the one you have linked with your game account.
2. Please kindly check whether you have safelisted these 2 email accounts, "noreply@pubgmobile.com" and "service@pubgmobile.com".
3. Please check whether the verification code is in your spam folder.
4. Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
If the problem persists, please reach out to the customer service via in-game or submit an account Recovery through https://pubgmobile.live/support if your account is lost.
1. Please ensure that the email address you entered is the same as the one you have linked with your game account.
2. Please kindly check whether you have safelisted these 2 email accounts, "noreply@pubgmobile.com" and "service@pubgmobile.com".
3. Please check whether the verification code is in your spam folder.
4. Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
If the problem persists, please reach out to the customer service via in-game or submit an account Recovery through https://pubgmobile.live/support if your account is lost.
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