Problem
@support
My account in the game has been banned, and I have not violated the terms of use. I swear I have never used any cheating methods at all. I was away from the game for a long time because I was in India for treatment, and now I live in my country, Yemen. When I wanted to return to my account, I was shocked to find that my account is banned for 10 years. Why??? I kindly ask you to review my account and lift the ban. Please, please, please...
My account in the game has been banned, and I have not violated the terms of use. I swear I have never used any cheating methods at all. I was away from the game for a long time because I was in India for treatment, and now I live in my country, Yemen. When I wanted to return to my account, I was shocked to find that my account is banned for 10 years. Why??? I kindly ask you to review my account and lift the ban. Please, please, please...
Solution:Jump to solution
Hello, @Klly-shoog!
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form....
1 Reply
Solution
Hello, @Klly-shoog!
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.