black screen issue

ever since "she who shall not be named" got maintenance, i haven't been able to open valorant. I open the game, see a black screen for 15-25 seconds, then it closes. I have done the following (in order): - reinstalled valorant/riot client - ran val. as admin - switched vanguard firewall on and off - changed fullscreen optimization - changed vgc startup to auto - removed vanguard from windows malware wtv the thing is - updated my driver to the latest version - rolled back my driver back to 2024 - updated my driver to february 27th - switched vgc startup back to manual nothing works. I'm floored. if you have any solutions, or even if youre just dealing with the exact same thing, please let me know. thanks.
36 Replies
Metamorphosis
Metamorphosisβ€’2mo ago
Open task manager > performance tab Open gpu tab Show ss
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
No description
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
do you mean cpu tab? or is this okay.
Metamorphosis
Metamorphosisβ€’2mo ago
Press windows key Type Installed apps and open it From there delete everything related to NVIDIA including control panel Then download and install the driver: https://us.download.nvidia.com/Windows/572.83/572.83-desktop-win10-win11-64bit-international-dch-whql.exe and download the nvidia control panel from Microsoft Store
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
been following your advice, now i literally cant reinstall the nvidia app. i followed its support page, did all five steps, rebooted, nothing.
Metamorphosis
Metamorphosisβ€’2mo ago
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
Already used DDU still cant Should I have clicked on restart instead of shutdown for DDU?
Metamorphosis
Metamorphosisβ€’2mo ago
Did you use ddu in safe boot
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
I did
Metamorphosis
Metamorphosisβ€’2mo ago
Yes clean and restart And install this after it restarts
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
I can put my computer back in safemode and still restart even though I already cleaned up with a shutdown? Or since I cleaned up already, do I not have to do all of that?
Metamorphosis
Metamorphosisβ€’2mo ago
Hm just run ddu again with clean and restart And install the driver when it restarts
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
got it doing that rn
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
No description
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
did everything you asked should i try going to my devide manager and update it from there?
Metamorphosis
Metamorphosisβ€’2mo ago
Hm Exit safe boot
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
alr out
Metamorphosis
Metamorphosisβ€’2mo ago
Open task manager > performance Show cpu tab ss
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
No description
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
No description
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
back here again
Metamorphosis
Metamorphosisβ€’2mo ago
Quick Q, you tried to install the driver in safe boot right?
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
the driver? no. I used DDU in safeboot. I'll install the driver in safe boot, then.
Metamorphosis
Metamorphosisβ€’2mo ago
Try installing the first link i sent
Soupy Soup
Soupy Soupβ€’2mo ago
Just ask him to get the nvidia app maybe?
Metamorphosis
Metamorphosisβ€’2mo ago
The last link I sent was for the nvidia app ^
Soupy Soup
Soupy Soupβ€’2mo ago
oh ok.
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
so the driver works now, but the app still doesnt. i tried opening the app while in safeboot, didn't work, so i followed its advice to uninstall and reboot. should i try reinstalling the nvidia app in safeboot now? okay well the app still wont open, but im gonna try opening up valorant anyway and seeingif it works. if it doesn't, honestly i give up
Soupy Soup
Soupy Soupβ€’2mo ago
It's a bug and they said they'll fix it. but drivers might fix it
Ι±π‘œπš˜
Ι±π‘œπš˜OPβ€’2mo ago
nopeβ€”forgot ti update! it opened. ngl i dont actually know how it even got fixed but here we are i guess
Soupy Soup
Soupy Soupβ€’2mo ago
They probably updated or the drivers.
Metamorphosis
Metamorphosisβ€’2mo ago
:pepesidestare: Nah uh Without updating the drivers it won’t fix
Soupy Soup
Soupy Soupβ€’2mo ago
"While we work on a fix"
No description
Metamorphosis
Metamorphosisβ€’2mo ago
:c_yellowthumg:
Soupy Soup
Soupy Soupβ€’2mo ago
He has jaundice

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