Epic fail challenge captcha
Trying to make purchases and do the captcha it fails every time.
What can I do to fix this
Heroic on my tv pc works for the captcha, but on my gaming pc is does not
TV PC Mint 22
Gaming PC Mint LMDE 6
26 Replies
constant-blue•2mo ago
you're going to have to claim your games on the website, epic's captcha has neve rbeen consistent
useful-bronze•2mo ago
also epic's sometimes doesnt work in firefox, so be sure to use a different browser
genetic-orange•2mo ago
Claiming free Epic Games from within Heroic was working fine until 2-3 weeks ago, now it always fails captcha verification on checkout (without ever showing any sort of captcha). Did something change in Heroic or is it a problem with EGS?
xenial-black•2mo ago
Epic could have changed something on their end. I had to unblock a few new scripts to get it to work in a firefox derivative...
constant-blue•2mo ago
just epic’s captchas being nuisances
genetic-orange•2mo ago
Clearly, it's not just random wonkiness; it changed from always working to never working.
useful-bronze•2mo ago
No epic's captchas have always had issues. You were just fortunate to not hit them until recently
unwilling-turquoiseOP•2mo ago
thanks for the info
constant-blue•2mo ago
they ebb and flow for me, give it some time and you'll probably have it back eventually
flat-fuchsia•2mo ago
still cant do captcha even i waited or give it time!!
constant-blue•2mo ago
just do it on the web for now
its not really something heroic can go in and fix i think
flat-fuchsia•2mo ago
it was working fine in older version tho.
useful-bronze•2mo ago
its not heroic its that epic's captcha changed
it wasnt after the update as i've had the update for a while and only recently has epic had issue
flat-fuchsia•2mo ago
nope its heroic made some kind mistake and it works great on older version
you can try for yourself to see if im wrong or right.
useful-bronze•2mo ago
the captcha is something epic controls not heroic.
flat-fuchsia•2mo ago
i literality just purchased after downgrade heroic
useful-bronze•2mo ago
in any case for the time being, you can use the website to claim games
flat-fuchsia•2mo ago
i wasnt able to purchase for weeks since 2.16.1 came out
i just did claim games on older version just fine.
rare-sapphire•2mo ago
what's the older version you used that worked? 2.16.0?
flat-fuchsia•2mo ago
yes that version.
sunny-green•2mo ago
Do you know where I can find out how to perform the downgrade to 2.16 on Steam Deck?
sunny-green•2mo ago
https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/releases/tag/v2.16.0
Decided to use the 2.16.0 AppImage from Github.
This version doesn't have the "failed captcha" issue unlike 2.16.1.
So the captcha issue is related to Heroic launcher. I haven't had any issue solving Epic captchas when using Heroic until Heroic version 2.16.1 .
GitHub
Release v2.16.0 "Scopper Gaban" · Heroic-Games-Launcher/HeroicGame...
🎮 Heroic Games Launcher 2.16.0 Is Here and it is one of our biggest releases yet with more than 70 Changes since last release! 🚀
Discover the latest features, fixes, and quality-of-life improvement...
This is probably the issue: https://github.com/imLinguin/HeroicGamesLauncher/blob/47f8a2243e9b867ef0e1850d1a077ac616416502/src/frontend/screens/WebView/index.tsx#L295-L298 (that change landed in 2.16.1)
Before we had this hardcoded user agent: https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/blob/36ba06a185f25bdbd9ff3ec6f608483adfd368fa/src/frontend/screens/WebView/index.tsx#L341 (so without the
HeroicGamesLauncher at the end)rare-sapphire•2mo ago
any plans to roll it back?
rare-sapphire•2mo ago
sounds good
just run into the issue and downgrading to 2.16.0 solved it