UploadThing callback issue (status -1)

Hi, I'm having the following problem. In the audit logs I see this for every upload (isDev: false).

{
  "url": "redacted",
  "type": "callback",
  "status": -1,
  "request_id": "7d41d51c-a59e-4935-8399-12d922380d42"
}

{
  "url": "redacted",
  "type": "callback",
  "status": -1,
  "request_id": "7d41d51c-a59e-4935-8399-12d922380d42"
}

The status -1 is sent from the UT servers but I can't figure out why. Because of this my onUploadComplete doesn't trigger so the flow isn't complete so I don't add a new record in my DB for an uploaded file. The dashboard says: Callback Failed. I'm running my app on Vercel & the last debug message from UT in Vercel logs: {"message":"Sending response","logLevel":"DEBUG" ...} I have 0 issues while using the same code in development when isDev: true, when isDev = false, I have the same issue. Version I'm using of UT: 7.5.2.

6 Replies

julius•6mo ago

Is url: redacted you redacting it?

jperusm•6mo ago

I'm having the exact same issue with Astro, I followed the Astro integration guide and it used to work before

poeyerOP•5mo ago

Yes didnt want to post my endoint here, I left the request_id for debugging purposes @julius do you need some extra debugging info or logs?

Matthew•3mo ago

did you figure out a fix for this?

poeyerOP•3mo ago

Nope! Still having this issue 😦

Matthew•3mo ago

what version are you on? I have had this working in prod for ~2 years and now having this exact issue where callback is not getting triggered x-vercel-protection-bypass worked for me give that a try!

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UploadThing callback issue (status -1)

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