I
Immich2mo ago
admo__

Can't download any ML model

OS: TrueNAS Scale Build: Immich from Apps Version: 1.130.3 What's wrong?
root@truenas ~$ docker ps | grep "ix-immich"
6c261b8ba45e ghcr.io/immich-app/immich-server:v1.130.3 "tini -- /bin/bash s…" 8 hours ago Up 8 hours (healthy) 2283/tcp, 0.0.0.0:30041->30041/tcp, :::30041->30041/tcp ix-immich-server-1
535d276a5cb4 ghcr.io/immich-app/immich-machine-learning:v1.130.3-cuda "tini -- ./start.sh" 8 hours ago Up 8 hours (healthy) ix-immich-machine-learning-1
ee407185392a tensorchord/pgvecto-rs:pg15-v0.2.0 "docker-entrypoint.s…" 8 hours ago Up 8 hours (healthy) 5432/tcp ix-immich-pgvecto-1
0f771b145930 bitnami/redis:7.4.2 "/opt/bitnami/script…" 8 hours ago Up 8 hours (healthy) 6379/tcp
root@truenas ~$ docker ps | grep "ix-immich"
6c261b8ba45e ghcr.io/immich-app/immich-server:v1.130.3 "tini -- /bin/bash s…" 8 hours ago Up 8 hours (healthy) 2283/tcp, 0.0.0.0:30041->30041/tcp, :::30041->30041/tcp ix-immich-server-1
535d276a5cb4 ghcr.io/immich-app/immich-machine-learning:v1.130.3-cuda "tini -- ./start.sh" 8 hours ago Up 8 hours (healthy) ix-immich-machine-learning-1
ee407185392a tensorchord/pgvecto-rs:pg15-v0.2.0 "docker-entrypoint.s…" 8 hours ago Up 8 hours (healthy) 5432/tcp ix-immich-pgvecto-1
0f771b145930 bitnami/redis:7.4.2 "/opt/bitnami/script…" 8 hours ago Up 8 hours (healthy) 6379/tcp
12 Replies
Immich
Immich2mo ago
:wave: Hey @admo, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting__ https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
admo__
admo__OP2mo ago
I own a server: - CPU: Xeon 5120. - RAM: 256GB ECC. - GPU: RTX A400 - OS: TrueNAS Scale 24.10.2. - Immich: 1.130.3 | 1.7.34 - Immich Configuration: CUDA Machine Learning Image. - Reverse Proxy: Nginx Proxy Manager Reverse proxy configuration (custom):
client_max_body_size 0;
proxy_request_buffering off;
proxy_max_temp_file_size 0;

proxy_set_header Host $http_host;
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
client_max_body_size 0;
proxy_request_buffering off;
proxy_max_temp_file_size 0;

proxy_set_header Host $http_host;
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
In Immich settings, when trying to enter any model (other than ViT-B-32__openai), there is a problem downloading and running the machine learning model.
Immich
Immich2mo ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
bo0tzz
bo0tzz2mo ago
Sounds like an issue with your network
admo__
admo__OP2mo ago
My containers have access to the Internet
admo__
admo__OP2mo ago
No description
admo__
admo__OP2mo ago
No description
admo__
admo__OP2mo ago
How to increase Timeout in Immich installed from TrueNAS Apps?
Nicholas Flamy
Nicholas Flamy2mo ago
@sogan Is there an env for configuring the timeout on downloading models for ML?
sogan
sogan2mo ago
We don’t set a timeout. I guess the Hugging Face library internally has one
bo0tzz
bo0tzz2mo ago
This looks to me like a timeout in the tcpip stack, not the app code
sava
sava2mo ago
i think I have your same problem, try with manual download of the ML

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