Recover my account
Hi!
Im having a hard time to recover my account after someone cheated from it. To give a summary:
1. Banned for 3rd party -> Contacted support -> Confirmed that my account was compromised -> Unban -> Changed password and enabled 2FA
2. Saw some unrecognized activity(matches) -> Contacted support -> Changed username + google account password(usually log in with this)
3. Everything seemed ok for few days
4. Banned again for 3rd party -> Contacted support -> Asked questions about ownership -> They couldn't verify -> Ticket closed
5. Sent ticket again -> Said the penalty was correctly placed and further tickets about penalty will be closed
I used over $1000 on my account and played on it for so long. I have all the information, but I requested account data before this happened and received it recently. I only did it because I saw TikTok about it and was curious. Now I'm afraid that RIOT thinks that a stranger requested this data and answered the security questions with it... I don't know what to do..
What is information that ONLY I can access or possibly know that I can provide to support?
Thanks for all your help!
Im having a hard time to recover my account after someone cheated from it. To give a summary:
1. Banned for 3rd party -> Contacted support -> Confirmed that my account was compromised -> Unban -> Changed password and enabled 2FA
2. Saw some unrecognized activity(matches) -> Contacted support -> Changed username + google account password(usually log in with this)
3. Everything seemed ok for few days
4. Banned again for 3rd party -> Contacted support -> Asked questions about ownership -> They couldn't verify -> Ticket closed
5. Sent ticket again -> Said the penalty was correctly placed and further tickets about penalty will be closed
I used over $1000 on my account and played on it for so long. I have all the information, but I requested account data before this happened and received it recently. I only did it because I saw TikTok about it and was curious. Now I'm afraid that RIOT thinks that a stranger requested this data and answered the security questions with it... I don't know what to do..
What is information that ONLY I can access or possibly know that I can provide to support?
Thanks for all your help!
