© 2026 Hedgehog Software, LLC

TwitterGitHubDiscord
More
CommunitiesDocsAboutTermsPrivacy
Search
Star
Setup for Free
ImmichI
Immich•11mo ago•
26 replies
Keith Ellis

Error: Input file contains unsupported image format

HI. I have Immich installed on Unraid, I was having server crashes using the template install, so I transfered to the Docker Compose method using the official documentation. I am on version. V1.129.0.
I have a large quantity of photos exported from Apple Photos and then imported via Immich-Go, other photos have been imported directly from the Immich IOS app.

Docker-compose and .env file are attached.

I am getting 1000's of errors in the immich-server container such as this:
[Nest] 7  - 03/30/2025, 12:01:06 AM   ERROR [Microservices:{"id":"3aae52cd-0e08-47de-a540-3642fd7c120a"}] Unable to run job handler (thumbnailGeneration/generate-thumbnails): Error: Input file contains unsupported image format
[Nest] 7  - 03/30/2025, 12:01:06 AM   ERROR [Microservices:{"id":"3aae52cd-0e08-47de-a540-3642fd7c120a"}] Unable to run job handler (thumbnailGeneration/generate-thumbnails): Error: Input file contains unsupported image format


Eventually the server locks up with high IOWAIT and I have to restart the docker service to recover.

How can I troubleshoot this issue please?
env1.07KB
docker-compose.yml3.23KB
ImmichJoin
A place to hang out, get support, discuss Immich, get announcements about releases and anything else going on.
36,590Members
Resources

Similar Threads

Was this page helpful?
Recent Announcements

Similar Threads

Unable to run job handler: Error: Input file contains unsupported image format
ImmichIImmich / help-desk-support
3y ago
Unsupported file format or not RAW file
ImmichIImmich / help-desk-support
16mo ago
ML error: image file is truncated
ImmichIImmich / help-desk-support
4mo ago
Backup Failing After Unsupported File Type
ImmichIImmich / help-desk-support
13mo ago