ERROR 9523: Image Transformation Error

I have a workers service that utilizes image transformation. I am getting the following error for all requests:
ERROR 9523: Internal error. This isn't supposed to happen, please reach out to customer support with error id: cf554012-41ff-4de1-a849-9278e8ea76a6

Is there an outage?

KEN U NOT 🐔•4/4/25, 6:20 AM

I also just facing the same issue today, something must be wrong on Cloudflare side

KEN U NOT 🐔•4/4/25, 6:21 AM

There is not record of service degradation on https://www.cloudflarestatus.com tho

Cloudflare Status

Welcome to Cloudflare's home for real-time and historical data on system performance.

KEN U NOT 🐔•4/4/25, 6:22 AM

@Vero

by any chance you have insight on this?

KEN U NOT 🐔•4/4/25, 6:27 AM

@matthewlsessions are you using "Transform via URL" method btw?

KKEN U NOT 🐔@Vero 🐙 by any chance you have insight on this?

Idle•4/4/25, 8:22 AM

?pings

SuperHelpflare•4/4/25, 8:22 AM

Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.

matthewlsessionsOP•4/4/25, 11:30 AM

I'm using the worker fetch handler. All operations are failing (resize, draw, rotate).

It's been working for months until yesterday

matthewlsessionsOP•4/4/25, 11:42 AM

Just checked again now and it is working.

Does Cloudflare not have any visibility into this issue? It seems that there was at least a 7 hour outage.

Mmatthewlsessions Just checked again now and it is working. Does Cloudflare not have any visibil...

Vero•4/4/25, 3:51 PM

Yes, this seems to be related to this incident that has been resolved https://www.cloudflarestatus.com/incidents/zhm8wzmppccv

Cloudflare Image Transformation: Elevated error rates

matthewlsessionsOP•4/4/25, 3:52 PM

Great, thanks @Vero !

ERROR 9523: Image Transformation Error

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