refused to connect
I had immich running well on Unraid (Version 7.0.1). I followed spaceinvaders installation guide both times. I did a ton of testing importing deleting etc. So I decided to blow the installation away and start over. Deleted the Dockers cleared the appdata folder and the share I created. Re-installed using the same video and now I get connection is refused when trying to access the webui after installation.
Logs:
Postgre - Spaceinvader container
Data page checksums are disabled.
fixing permissions on existing directory /var/lib/postgresql/data ... ok
creating subdirectories ... ok
selecting dynamic shared memory implementation ... posix
selecting default max_connections ... 100
selecting default shared_buffers ... 128MB
selecting default time zone ... America/New_York
creating configuration files ... ok
initialization ... ok
syncing data to disk ... ok
Success. You can now start the database server using:
pg_ctl -D /var/lib/postgresql/data -l logfile start
waiting for server to start....2025-04-05 21:18:35.098 EDT [49] LOG: redirecting log output to logging collector process
2025-04-05 21:18:35.098 EDT [49] HINT: Future log output will appear in directory "log".
done
server started
CREATE DATABASE
/usr/local/bin/docker-entrypoint.sh: ignoring /docker-entrypoint-initdb.d/*
waiting for server to shut down.... done
server stopped
PostgreSQL init process complete; ready for start up.
Immich Container (internal Redis)
[04/05/25 21:28:46] INFO Waiting for application startup.
[04/05/25 21:28:46] INFO Created in-memory cache with unloading after 300s of inactivity.
[04/05/25 21:28:46] INFO Initialized request thread pool with 8 threads.
[04/05/25 21:28:46] INFO Application startup complete.
Nothing afterwards I get This site can’t be reached when attempting to access the webui? I've tried to re-install multiple times but all produce the same results.
[04/05/25 21:28:46] INFO Waiting for application startup.
[04/05/25 21:28:46] INFO Created in-memory cache with unloading after 300s of inactivity.
[04/05/25 21:28:46] INFO Initialized request thread pool with 8 threads.
[04/05/25 21:28:46] INFO Application startup complete.
Nothing afterwards I get This site can’t be reached when attempting to access the webui? I've tried to re-install multiple times but all produce the same results.
10 Replies
:wave: Hey @Serpent,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:Pulled v1.130.3-ig381 and it connects without issue
We need more detail than this
seems like its fixed for them
Oops I didn't read that last message correctly
Still want to know why the new version fails .. what details can help ?
Did you try re-upgrading after the downgrade?
yea I tried and it went to connection refused again
also when I installed the lower version I had to recreate all the .immich files ..
and assign permissions to them
which resolved [Nest] 3031 - 04/06/2025, 11:48:04 AM ERROR [Api:StorageService] Failed to write /photos/backups/.immich: Error: EACCES: permission denied, open '/photos/backups/.immich'
[Nest] 3081 - 04/06/2025, 11:48:23 AM LOG [Microservices:InstanceLoader] MicroservicesModule dependencies initialized
[Nest] 3081 - 04/06/2025, 11:48:23 AM LOG [Microservices:NestApplication] Nest application successfully started
[Nest] 3081 - 04/06/2025, 11:48:23 AM LOG [Microservices:Bootstrap] Immich Microservices is running [v1.130.3] [production]
also when I installed the lower version I had to recreate all the .immich filesThat just sounds like something is terribly wrong with your permissions how old is that spaceinvader video anyway 🤔
its old lol but it worked just fine in the downgrade lol. So what I ended up doing is changing the docker container port to match the server port in the options and it ended up working.. I had to do a little bit of manually configuring etc to get the imagegenius Immich app going.. Its working now but something tells me the App may need an update on the unraid side
With that being said I dont remeber having a Server_Host and Server_Port option last time when installing. Almost feel like I'd be better off wiping those options all together.