Connection Refused Docker reports no errors
Hello I updated my docker instance and it refuses any and all connections to my immich server now. I can view the logs and none report errors and docker reports all up as healthy - I run no firewall or proxy and curl reports that immich instantly resets the http connection when I try to connect
13 Replies
:wave: Hey @RedLobsterLady,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.logs:
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
c691a9c563ab ghcr.io/immich-app/immich-server:release "tini -- /bin/bash s…" 3 minutes ago Up 3 minutes (healthy) 2283/tcp, 0.0.0.0:2283->3001/tcp, [::]:2283->3001/tcp immich_server
be810e20ba0b ghcr.io/immich-app/immich-machine-learning:release "tini -- ./start.sh" 3 minutes ago Up 3 minutes (healthy) immich_machine_learning
cf1313449fe8 tensorchord/pgvecto-rs:pg14-v0.2.0 "docker-entrypoint.s…" 3 minutes ago Up 3 minutes (healthy) 5432/tcp immich_postgres
f47bd37aa2dc redis:6.2-alpine "docker-entrypoint.s…" 3 minutes ago Up 3 minutes (healthy) 6379/tcp
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Please make sure you have read and followed the release notes: https://github.com/immich-app/immich/discussions?discussions_q=label%3Achangelog%3Abreaking-change+sort%3Adate_created
I run on Debian 12 with a N100 and made no other changes other than update it to maintain app compatibility
example connection request: curl http://localhost:2283
curl: (56) Recv failure: Connection reset by peer
^
thank you that fixed the connection - I do not know how I missed that apologies - did they change the user/image storage somewhere in the last 2-3 months as well? I had to recreate my user and it can't find my immages - I have everything defined in the .env file - I searched and could not find anything about the changes
I have the images backd up elsewhere so no worries if I have to reimport everything but would just suck
I had to recreate my user and it can't find my immagesThis means you didn't do the database migration right #8930
I checked and I have done all of this - last time I updated was in June so I needed to do it and did it then as I encountered the same issue - has anything changed in the last 3 ish months or so?
What does "I have done all of this" mean?
You are certain you never just changed to a bind mount from the docker volume without actually restoring the DB?
Sorry I mean I successfully migrated from the old database to new one after the April update and was able to use all my images and everything just fine
Then something else will have gone wrong with your database mount or such