Multipart Malformed part header error
Hello,
i have some images which I am not able to import. I really dont know why. Whenever I try to upload them via the IOS app or via the webserver I get this error: [Nest] 17 - 04/06/2025, 8:56:18 AM DEBUG [Api:GlobalExceptionFilter~4xvn2f2h] HttpException(400): {"message":"Multipart: Malformed part header","error":"Bad Request","statusCode":400}
Can somebody help me please?
I put one the pictures here on discord. Its really small 6mb of size
12 Replies
:wave: Hey @towarisch,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.The immich server is running on an Synology NAS DS224+ with 10gb of ram and 10tb storage. The Version of immich is v1.131.3
If you want to upload an example to discord, you need to zip/tar/... it first
Discord will change uploaded images making it hard to spot anything broken 🙂
Here is the example as zip
And the docker compose
exactly the image in the zip file always fails uploading
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Are you using a reverse proxy?
It's not the size of hte file
errors for me too, in the browser, doesn't even get to the container :p
Nothing special here so far
no. I am going to my lan IP of the nas from home network
These photos were taking by a normal camera somewhere in the 90s. Maybe the cam messed something up?
Ah simple fix @towarisch
the filename contains a character that breaks the upload
ah I see
Actually yes
I changed the messed up char
and now it worked like a charm
THANK YOU BRO!!!