Can't manually upload pictures through Android app

I have a picture I've saved to my gallery (but not in an album that I back up). I want to manually upload it. If I hit share, upload to immich is an option but if I select it, it opens the app then does nothing!
21 Replies
Immich
Immich4w ago
:wave: Hey @the aramadon, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
shenlong-tanwen
Once the app is opened, can you go back to the gallery without closing the app, and try using the upload to Immich option again?
the aramadon
the aramadonOP4w ago
No difference
Yaros
Yaros4w ago
Confirmed this is a bug, I cannot upload anything through share dialog either, even if the app is open in the background. It shows as uploaded, but it doesn't show up in the timeline This is reported in #17302
Immich
Immich4w ago
[Issue] android app "upload to immich" screen UI/UX issues (immich-app/immich#17302)
the aramadon
the aramadonOP4w ago
Hmm mine might be slightly different in that it doesn't seem to even attempt the upload There's no notification at all Presumably related nonetheless
Alex Tran
Alex Tran4w ago
Do you mind capture a screen record?
Yaros
Yaros4w ago
For me (on latest app) it behaves as such: - If app is open in the background, it shows the uploading dialog, shows that it succeeds, but actually does nothing. - If the app isn't open in the background, upon "sharing with immich", it opens the app, flashes the upload screen for about 500ms and then just pops back to the timeline, doesn't upload anything in the background either.
the aramadon
the aramadonOP4w ago
the aramadon
the aramadonOP4w ago
Only notification at the top is the screen recorder
Alex Tran
Alex Tran4w ago
I think the foreground auto upload causes this Do you mind try disable the automatic foreground backup and try again?
the aramadon
the aramadonOP4w ago
Same exact behavior
Alex Tran
Alex Tran4w ago
Hmm Thanks, I will take a look
Yaros
Yaros4w ago
I was just about to look at this as well. let me know if you find anything
Alex Tran
Alex Tran4w ago
Ah if you want, feel free to I won’t be able to get to it until tomorrow
the aramadon
the aramadonOP4w ago
Nothing in the logs Thanks for taking a look!
shenlong-tanwen
Can you confirm if foreground backup is running when you manually upload? I tested this this on 1.131.3 and I can upload just fine
Yaros
Yaros4w ago
I'm on 1.131.3 (from play store) as well and it doesn't upload. It shows the status as it uploaded, but actually doesn't show up the photo in the timeline.
shenlong-tanwen
Not even with todays date? Mines got uploaded but with an incorrect datetime
Yaros
Yaros4w ago
Ok, just tested again, it does upload. BUT if I have deleted that asset from immich before and it's sitting in trash, it doesn't upload So: - I take a photo, let it sync - Move that photo to trash on Immich - Try to reupload that image using share dialog - Nothing appears in the timeline But if: - I upload an image that Immich hasn't seen - Works correctly
shenlong-tanwen
This is expected as an asset with the same hash already exists in the server, it’ll be rejected as a duplicate

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