External Library - Unable to remove file from disk
I recently deleted an external library from my admin account so I can create an account for me instead of using that. After deleting, I see a ton of these error messages in the logs
I am wondering if this will go away as each file throws that error or if this will just keep happening. The mount is read only which looks like that was a good choice because I think it would be deleting my external library.
7 Replies
:wave: Hey @dotfortun3,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.
Logs can be downloaded here:
https://drive.proton.me/urls/38E35KPNFC#AqyJykw2B4uV
I recently accidentally deleted files from the Immich library (not the external one) and I am trying to fix the issues caused by that. I am not sure if that should be related to the external library though.
The server version is 1.131.3
This is a VM running Ubuntu, and Immich is running in Docker with mounts to my NAS
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
${FAMILY_LIBRARY}:/mnt/media/family:rothe ro in this line means "Read Only" @dotfortun3 Also looking at the error, it seems like you deleted the contents of the library, not just removed it from settings?
No, the external library was mounted read only and when I deleted the external library from the UI these errors appeared. The files I deleted were from a User Library that mistakenly deleted when trying to remove duplicates.
The error message I am showing only showed up after I deleted the external library from the admin account in the Immich UI.
@Mraedis
I'm about to leave on holiday so I'll poke the others 👀
Ok thank you! Have a good holiday!