Gameloop Ban for 2 months
Hello,
I was banned for 60 days for "circumventing matchmaking rules," but I did absolutely nothing wrong. My emulator was fully updated.
I saw that you're asking players to report this issue via the claim system, but it's not working
whenever I try, it says "network error."
I've tried on multiple devices and networks, but the issue persists.
Please look into this and resolve it.
Thank you.
I was banned for 60 days for "circumventing matchmaking rules," but I did absolutely nothing wrong. My emulator was fully updated.
I saw that you're asking players to report this issue via the claim system, but it's not working
whenever I try, it says "network error."
I've tried on multiple devices and networks, but the issue persists.
Please look into this and resolve it.
Thank you.
Solution
Hello, @Zix!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
Regarding network issue, please report it via community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered.
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
Regarding network issue, please report it via community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered.
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