Portainer - Immish server not starting
Hi, I just followed the guide on setting up a new stack for Immish. When I attempt to connect to the IP after everything is done I get no response from the server, triple checked the IP and port numbers, and then I went and looked at the logs. It appears the server is crashing and restarting as I have the following entry repeated every 3 seconds or so until I manually stopped the container:
microservices worker error: TypeError: Cannot read properties of undefined (reading 'replace'), stack: TypeError: Cannot read properties of undefined (reading 'replace')
at queryError (/usr/src/app/node_modules/postgres/cjs/src/connection.js:389:48)
at errored (/usr/src/app/node_modules/postgres/cjs/src/connection.js:384:17)
at Socket.error (/usr/src/app/node_modules/postgres/cjs/src/connection.js:376:5)
at Socket.emit (node:events:518:28)
at emitErrorNT (node:internal/streams/destroy:170:8)
at emitErrorCloseNT (node:internal/streams/destroy:129:3)
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
microservices worker exited with code 1
Killing api process
I'm new to immish, portainer, AND docker, but I did try a little googling and found a few people with the same issue but no clear resolution. Any ideas?
5 Replies
:wave: Hey @ailstyn,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.It can't connect to postgres
I am having the same issue. I am re-installing Immich in order to use datasets instead of the auto created volumes.
Is postgres supposed to be installed as an app? I had it for my previous install I guess, but the instal directions for TrueNAS scale through Immich don't mention needing to install it.
i installed it through the portainer stack and i have an immish_postgres container, not really sure why they're not connecting yet
You should check the logs for the Postgres container