N
Neon•5mo ago
stormy-gold

🚨 Project Suspended – Need Help Resuming on Neon.tech

My PostgreSQL project on Neon is currently showing “Suspended”, and I’m unable to access the database. I’ve checked the dashboard, but I don’t see a “Resume” button or clear error. Details: Branch: main Plan: Free Tier (or specify your plan) Can someone guide me on how to reactivate it or let me know if there’s a billing or inactivity trigger I missed? Thanks in advance! 🙌
3 Replies
conscious-sapphire
conscious-sapphire•5mo ago
Are you on a paid plan? If so, please open a support ticket here: https://console.neon.tech/app/projects?modal=support
stormy-gold
stormy-goldOP•5mo ago
i'm on Free tier
conscious-sapphire
conscious-sapphire•5mo ago
You've likely hit a Free Tier limit on compute hours, storage, or data transfer. Can you check your usage?
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