My email account got hacked along with my Valorant account
Please help me to get back my Valorant account
72 Replies
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
My Valorant account hacked along with original email
And it can not be recovered because the person who hacked my gmail has changed my recovery Gmail and phone number
^ make a ticket here
And did you answer all of them correctly?
Why did you delete :val_SusgeNoted:
Aah sorry
I thought I have to reply with the same id
Ofcourse
I did
I attached all the purchase deets also
This is a serious issue and dev here
did you get it back?
@Shuu
No 😔
Same for me im still trying
Please help
@riot
did you try the automated recovery?>
that might not work, didnt for me
you can't do much except a support ticket.
u got hack same me but today i got my account
yh, but then it said to use the auto recovery and it didnt work
If auto recovery doesn’t work, your only option is to contact support
ohhh makes sense now
Yes I tried but not work
If automated does work you have to write a ticket
And they’ll respond to you with an email
is telling them all my past passwords helps me to recover?
No it does not
so what else helps?
I can't that my original email account was hacked along with Valorant account 😭
same
Then contact google support or sum and recover the original email
I tried multiple times 😕 no response
No response from google?
🙏
U can't do anything without the original email
Also i don't see why google just won't give u an answer
How are u contacting their support?
On Google service help
I post a community post
A community post..?
Yes
@developers
@valorant
@riot
There’s literally a Gmail recovery site
Why are you posting on community forums
I tried sir but the gmail account hacked last 6month ago and the hacker is recover the account using my original mail that I have no access 😞
What did riot support say ?
During recovery questions, they ask you if you have access to the original email, you can just say no.
I provide my all the info I used in the account
I made my account Play valorant since 2020 my peak is immortal 2 95rr
Show ss of the questions they asked you
It's hard to remember
Wait
They asked nothing btw
Which information do you not remember
They just recovered the acc on original email that I have no access 😞
Hmm
Yeah that’s why Gmail recovery is more crucial for you
The oldest transaction I'd I bought in 2020
^ but did you tell them you don’t have access to that gmail
All those info are in the gmail
Account creation date
I have a dedicated email just for riot account :val_Heh:
When I said I don't original gmail account they said ------
They recovered the acc and then saying
What should I do 😭
Hacker deranking my career huh
@Isabella✨ please help me sir I'm ready to provide you every info u ask me about my valo account
Providing me will do no good. I don’t work for riot. :val_Prayge:
What did you use to buy
Giftcards or direct purchase
Codashope topup
I’ve never used that
But that should have logs of every purchase you made ?
Purchase history
I have reciepts on my x gmail
6+ reciept I have
Buy I not have the oldest one 😞
No not gmail
Does that website specifically not have purchase history via account tab
I purchased reaver Karambit first time
This
Your first purchase?
No 😭
It's on 2024 december
On 2022
Bruv
This is what I’m talking about
^ if you login to your account that website you can see all the purchases you made from them
I couldn't have that codashop account it's also hacked with original email 🫠
Did you even try to login on that site?
No
@Isabella✨ u know any riot developer or employee who can help in this case ?
?
What did you sign up with
Google
You’ll only have to go through support for that
I’d say you’re cooked at this point ☠️
True 😭
Even if you met a support team, they would still ask you for the same info, and you wouldn’t be able to provide them.
I have transaction IDs
But riot not helping there players 😔
I spend so much on the acc
Also I know ever gun skin and battle pass I bought
Let’s say whoever hacked your account, buys stuff on it. Now they will have their own transaction ids on that account. Would you say it’s sufficient for them to get your account with those info?
You are ryt
But have that acc info I can proof myself I'm the real owner
I know birthday, creation date, location (city, country) first skin purchased, first gun buddy and more