Trying to Install Genshin Impact on KDE Neon

I'm new to KDEneon and i have a external hard drive where i install all my games and the OS because the one in my laptop is broken i'm using heroic Game Launcher to try to install Genshin Impact but whenever i launch the installer it takes me to the old hard drive that has no where near the storage for the game

HeroicBotAPP•4/17/25, 11:27 PM

To help you, we need a game log. Please see the following images on how to get it.

endless-jadeOP•4/18/25, 2:02 AM

endless-jadeOP•4/18/25, 2:02 AM

This is the issue not from Heroic it’s from the games installer my hard drive isent even showing up

endless-jadeOP•4/18/25, 2:04 AM

@RawToast (also sorry for the ping)

nursing-lime•4/18/25, 2:38 AM

Not enough storage, but there *is*

Nnursing-lime https://discord.com/channels/812703221789097985/1355942825119977681/135604974986...

endless-jadeOP•4/18/25, 2:40 AM

how do i do that im still new to all this

nursing-lime•4/18/25, 2:40 AM

keep scrolling

nursing-lime•4/18/25, 2:40 AM

read that thread. that person was new too

endless-jadeOP•4/18/25, 2:40 AM

Nnursing-lime keep scrolling

endless-jadeOP•4/18/25, 2:52 AM

Did I do it wrong?

nursing-lime•4/18/25, 2:57 AM

yes

endless-jadeOP•4/18/25, 2:58 AM

What’s did I do wrong?

Nnursing-lime yes

endless-jadeOP•4/18/25, 2:59 AM

And how do I fix it

nursing-lime•4/18/25, 3:03 AM

you use winecfg to create a new drive that points to somewhere in /home//home/

nursing-lime•4/18/25, 3:03 AM

it's explained in detail in that post

nursing-lime•4/18/25, 3:03 AM

but choosing Z:/... as your target installation directory will not work for the reasons explained multiple times in that thread

endless-jadeOP•4/18/25, 3:08 AM

I get what you were trying to say but I don’t know how to do it

Nnursing-lime you use winecfg to create a new drive that points to somewhere in `/home/`

endless-jadeOP•4/18/25, 3:09 AM

How do I get to winecfg

nursing-lime•4/18/25, 3:13 AM

game settings, wine

nursing-lime•4/18/25, 3:13 AM

scroll down if you don't see it

Nnursing-lime scroll down if you don't see it

endless-jadeOP•4/18/25, 3:26 AM

This?

endless-jadeOP•4/18/25, 3:26 AM

If I’m doing this wrong I’m sorry I’m not good with this and I didn’t understand a lot of the tread

nursing-lime•4/18/25, 3:32 AM

endless-jadeOP•4/18/25, 3:32 AM

Ohhhhhh

nursing-lime•4/18/25, 3:32 AM

endless-jadeOP•4/18/25, 3:32 AM

I add X: right

nursing-lime•4/18/25, 3:32 AM

you can add whatever drive letter you want

Nnursing-lime you can add whatever drive letter you want

endless-jadeOP•4/18/25, 3:40 AM

Okay did that what’s next

Nnursing-lime you can add whatever drive letter you want

endless-jadeOP•4/18/25, 3:50 AM

Okay I have the rest of my storage now but my game keeps crashing

endless-jadeOP•4/18/25, 3:51 AM

Launching "Genshin Impact" (legendary)
Native? No
Installed in: /home/kuszutoe/Games/Heroic/GenshinImpact

System Info:
CPU: 16x 12th Gen Intel(R) Core(TM) i5-12500H
Memory: 8.01 GB (used: 5.37 GB)
GPUs:
GPU 0:
Name: NVIDIA Corporation GA107M [GeForce RTX 3050 Mobile]
IDs: D=25a2 V=10de SD=1597 SV=1025
Driver: nouveau
GPU 1:
Name: Intel Corporation Alder Lake-P Integrated Graphics Controller
IDs: D=4626 V=8086 SD=1597 SV=1025
Driver: i915
OS: KDE neon 6.3 (linux)

The current system is not a Steam Deck
We are running inside a Flatpak container

Software Versions:
Heroic: 2.16.1 Scopper Gaban
Legendary: 0.20.36 Urban Flight (Heroic)
gogdl: 1.1.2
comet: comet 0.2.0
Nile: 1.1.2 Will A. Zeppeli

Game Settings: {
"autoInstallDxvk": true,
"autoInstallDxvkNvapi": true,
"autoInstallVkd3d": true,
"preferSystemLibs": false,
"enableEsync": true,
"enableMsync": false,
"enableFsync": true,
"nvidiaPrime": false,
"enviromentOptions": [],
"wrapperOptions": [],
"showFps": false,
"useGameMode": true,
"battlEyeRuntime": true,
"eacRuntime": true,
"language": "",
"beforeLaunchScriptPath": "",
"afterLaunchScriptPath": "",
"verboseLogs": false,
"wineVersion": {
"bin": "/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wine",
"name": "Wine - Wine-GE-latest",
"type": "wine",
"lib": "/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64",
"lib32": "/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib",
"wineserver": "/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wineserver"
},
"winePrefix": "/home/kuszutoe/Games/Heroic",
"disableUMU": false,
"wineCrossoverBottle": ""
}

Anticheat Status: Running
Anticheats: ["miHoYo Protect"]

Game launched at: Thu Apr 17 2025 20:47:45 GMT-0700 (Pacific Daylight Time)

Winetricks packages:

Launch Command: LD_LIBRARY_PATH=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64:/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib:/usr/lib/extensions/vulkan/gamescope/lib HEROIC_APP_NAME=41869934302e4b8cafac2d3c0e7c293d HEROIC_APP_RUNNER=legendary GAMEID=umu-0 HEROIC_APP_SOURCE=epic STORE=egs STEAM_COMPAT_INSTALL_PATH=/home/kuszutoe/Games/Heroic/GenshinImpact LD_PRELOAD= WINEPREFIX=/home/kuszutoe/Games/Heroic WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEESYNC=1 WINEFSYNC=1 DXVK_ENABLE_NVAPI=1 DXVK_NVAPI_ALLOW_OTHER_DRIVERS=1 PROTON_EAC_RUNTIME=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/runtimes/battleye_runtime ORIG_LD_LIBRARY_PATH=/usr/lib/extensions/vulkan/gamescope/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64/gstreamer-1.0:/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib/gstreamer-1.0 WINEDLLPATH=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64/wine:/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib/wine /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary launch 41869934302e4b8cafac2d3c0e7c293d --wine /home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wine --wrapper /app/bin/gamemoderun --language en

Game Log:
IMPORTANT: Logs are disabled.
Enable verbose logs in Game's settings > Advanced tab > 'Enable verbose logs' before reporting an issue.

============= End of log =============

endless-jadeOP•4/18/25, 3:51 AM

wont let me send the file

nursing-lime•4/18/25, 3:55 AM

Driver: nouveau Driver: nouveau use the proprietary driver

nursing-lime•4/18/25, 3:55 AM

"name": "Wine - Wine-GE-latest", "name": "Wine - Wine-GE-latest", use GE-Proton-latest

nursing-lime•4/18/25, 3:55 AM

"winePrefix": "/home/kuszutoe/Games/Heroic" "winePrefix": "/home/kuszutoe/Games/Heroic" change this to be /home/kuszutoe/Games/Heroic/Prefixes/Genshin Impact/home/kuszutoe/Games/Heroic/Prefixes/Genshin Impact

Trying to Install Genshin Impact on KDE Neon

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