Trying to Install Genshin Impact on KDE Neon

I'm new to KDEneon and i have a external hard drive where i install all my games and the OS because the one in my laptop is broken i'm using heroic Game Launcher to try to install Genshin Impact but whenever i launch the installer it takes me to the old hard drive that has no where near the storage for the game
22 Replies
HeroicBot
HeroicBot2mo ago
To help you, we need a game log. Please see the following images on how to get it.
From An unknown user
From An unknown user
From An unknown user
extended-salmon
extended-salmonOP2mo ago
No description
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extended-salmon
extended-salmonOP2mo ago
This is the issue not from Heroic it’s from the games installer my hard drive isent even showing up @RawToast (also sorry for the ping)
extended-salmon
extended-salmonOP2mo ago
how do i do that im still new to all this
like-gold
like-gold2mo ago
keep scrolling read that thread. that person was new too
extended-salmon
extended-salmonOP2mo ago
kk
extended-salmon
extended-salmonOP2mo ago
Did I do it wrong?
No description
like-gold
like-gold2mo ago
yes
extended-salmon
extended-salmonOP2mo ago
What’s did I do wrong? And how do I fix it
like-gold
like-gold2mo ago
you use winecfg to create a new drive that points to somewhere in /home/ it's explained in detail in that post but choosing Z:/... as your target installation directory will not work for the reasons explained multiple times in that thread
extended-salmon
extended-salmonOP2mo ago
I get what you were trying to say but I don’t know how to do it How do I get to winecfg
like-gold
like-gold2mo ago
game settings, wine scroll down if you don't see it
extended-salmon
extended-salmonOP2mo ago
This?
No description
extended-salmon
extended-salmonOP2mo ago
If I’m doing this wrong I’m sorry I’m not good with this and I didn’t understand a lot of the tread
like-gold
like-gold2mo ago
No description
extended-salmon
extended-salmonOP2mo ago
Ohhhhhh
like-gold
like-gold2mo ago
No description
extended-salmon
extended-salmonOP2mo ago
I add X: right
like-gold
like-gold2mo ago
you can add whatever drive letter you want
extended-salmon
extended-salmonOP2mo ago
Okay did that what’s next Okay I have the rest of my storage now but my game keeps crashing Launching "Genshin Impact" (legendary) Native? No Installed in: /home/kuszutoe/Games/Heroic/GenshinImpact System Info: CPU: 16x 12th Gen Intel(R) Core(TM) i5-12500H Memory: 8.01 GB (used: 5.37 GB) GPUs: GPU 0: Name: NVIDIA Corporation GA107M [GeForce RTX 3050 Mobile] IDs: D=25a2 V=10de SD=1597 SV=1025 Driver: nouveau GPU 1: Name: Intel Corporation Alder Lake-P Integrated Graphics Controller IDs: D=4626 V=8086 SD=1597 SV=1025 Driver: i915 OS: KDE neon 6.3 (linux) The current system is not a Steam Deck We are running inside a Flatpak container Software Versions: Heroic: 2.16.1 Scopper Gaban Legendary: 0.20.36 Urban Flight (Heroic) gogdl: 1.1.2 comet: comet 0.2.0 Nile: 1.1.2 Will A. Zeppeli Game Settings: { "autoInstallDxvk": true, "autoInstallDxvkNvapi": true, "autoInstallVkd3d": true, "preferSystemLibs": false, "enableEsync": true, "enableMsync": false, "enableFsync": true, "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "showFps": false, "useGameMode": true, "battlEyeRuntime": true, "eacRuntime": true, "language": "", "beforeLaunchScriptPath": "", "afterLaunchScriptPath": "", "verboseLogs": false, "wineVersion": { "bin": "/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wine", "name": "Wine - Wine-GE-latest", "type": "wine", "lib": "/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64", "lib32": "/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib", "wineserver": "/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wineserver" }, "winePrefix": "/home/kuszutoe/Games/Heroic", "disableUMU": false, "wineCrossoverBottle": "" } Anticheat Status: Running Anticheats: ["miHoYo Protect"] Game launched at: Thu Apr 17 2025 20:47:45 GMT-0700 (Pacific Daylight Time) Winetricks packages: Launch Command: LD_LIBRARY_PATH=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64:/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib:/usr/lib/extensions/vulkan/gamescope/lib HEROIC_APP_NAME=41869934302e4b8cafac2d3c0e7c293d HEROIC_APP_RUNNER=legendary GAMEID=umu-0 HEROIC_APP_SOURCE=epic STORE=egs STEAM_COMPAT_INSTALL_PATH=/home/kuszutoe/Games/Heroic/GenshinImpact LD_PRELOAD= WINEPREFIX=/home/kuszutoe/Games/Heroic WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEESYNC=1 WINEFSYNC=1 DXVK_ENABLE_NVAPI=1 DXVK_NVAPI_ALLOW_OTHER_DRIVERS=1 PROTON_EAC_RUNTIME=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/runtimes/battleye_runtime ORIG_LD_LIBRARY_PATH=/usr/lib/extensions/vulkan/gamescope/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64/gstreamer-1.0:/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib/gstreamer-1.0 WINEDLLPATH=/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib64/wine:/home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/lib/wine /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary launch 41869934302e4b8cafac2d3c0e7c293d --wine /home/kuszutoe/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-latest/bin/wine --wrapper /app/bin/gamemoderun --language en Game Log: IMPORTANT: Logs are disabled. Enable verbose logs in Game's settings > Advanced tab > 'Enable verbose logs' before reporting an issue. ============= End of log ============= wont let me send the file
like-gold
like-gold2mo ago
Driver: nouveau use the proprietary driver "name": "Wine - Wine-GE-latest", use GE-Proton-latest "winePrefix": "/home/kuszutoe/Games/Heroic" change this to be /home/kuszutoe/Games/Heroic/Prefixes/Genshin Impact

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