28 Replies
I tried to do that but I could. Does riot have a support email to contact them?
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
I tried to use your official but I couldn't. I hope to get support now from discord support or maybe email support
Couldn’t what? Is the site not reachable?
Once you submit a ticket regarding account recovery ^ you receive an email with the follow up response from support
@Isabella✨ It's not that. But when I created that account i rush it and I put a random birthday
Right
If you can’t prove the ownership with the requested information, unfortunately you can’t recover your account.
I can prove with my email. I still have it
Well that alone doesn’t suffice.
You’ll need to answer all the required questions.
That's why why I'm asking for help here
There is no official support in this server
Your only option is to contact support via their support site.
So it's a lost cause?
Unless you can remember what info you used to create the account
The only thing I don't have It's birthday. Who knows that
It was many years ago
Why didn’t you use your own DOB
What is that??
Date of Birth
Idk what to say. You are right
I can see I'm not the only one who is attacked today. I hope riot could fix this.
Fix what?
If you’re talking about the other person, he knowingly gave the wrong info in his ticket.
Provide the right info, and your account is back.
I know tis isn't their fault. But they should make more easier and more comfortable their support like other platforms
FYI the sooner you are able to recover your account, the better, if whoever hacked it, cheats on it. It’s done for.
Also drop ur tracker, I wanna check something
@Isabella✨ i don't understand
Which part
What do you want to check
Research
What’s your ign
DzRanero but they change the name now
What’s the tag
#
EUNW i believe
EUNE
@Isabella✨ sry it was EUW
And in my web supp says
Invalid Username Characters