How do I contact pubgm recovery support
7 days ago I filled a complaint that my account was hacked and my phone has been stolen they changed all of my details from account and removed me from trusted device i have each of every information including all purchases that prove i am the owner I already file a complaint about this issue but it’s been 7 days its still verifying i need someone to help me with this issue and slove this problem ASAP
45 Replies
Has the phone been software?
Solution
@delfin🐬 its been 7 days its still verifying. If i was too late maybe my account will be lost my trusted device phone has been stolen i have every information about the account please help me to get back my account it neeed to slove asap
@Hanan
Give me a solution
Wait for monday, tuesday and wednesday
From friday to sunday they dont work
Please wait patiently while the request you submitted is being verified.
If your request is accepted, you will get access back to your account.
if my recovery request on https://pubgmobile.live/support was rejected and in-game claim was rejected. how can I get my account back?
I got all the information to prove I'm the owner of the account. but everytime i make in-game claim I never got a chance of approved claim
how do I check my application
?
More then 100 requests are pending still nobody take action about this 😂
How to check my claim ?
You will receive the claim results via email and can also check it from https://pubgmobile.live/status.
I filled out the form, but how do I check?
Please wait patiently while your account recovery request is being verified.
Okay Thanks 🙏
@delfin🐬 its been a week 🫠 when they will verify
How long does the check take?
No idea its been 10 days no response
write to me
More then 110+ accounts processing and they don’t care about it if i lose my account i will sue pubg just wait
@Hanan what are they doing its been 2 week and we got no response from pubg mobile support is this normal??
@চুক্কা মুড়ি🌶💙 u didn't got the verifying yet?
Yes mine took 3 weeks
bro i did apeal now for recovery how much it will take
I can try to help! Whoever wants to write to me
@Hanan
is verifying means something good and to get verifying is something Normal?
please check your dm
Nah
04-13-25 I apply still no hope for account even I don’t know I will get back my account or not and now its off again Friday Saturday Sunday 😂 bruh its not government job
Is that ur id?
Yes
@delfin🐬 please help me, I want to recover my account
Bro, u are
Verifying*
pls tell me how many it will take
i gave all information correct please make my account recover but i have no uc purchase prove
i really dont know cuz am appeal not recover but it Will kinda take 7 days
Bro can you help me my account got scam and I think it will not help
Please submit a recovery request from https://pubgmobile.live/support for assistance.
You can expect to receive the results of your request via email within approximately 7 working days. The response to your request submitted through the community support form will be sent from community@pubgm.cc.
You can also check https://pubgmobile.live/status for the results.
Its mean you have to wait for approving or rejected
i have the same issue
so since the hacker removed my trusted device from the account can i file a claim through email?
@Hanan
They rejected my appeal what should i so now ? I have all the information
Did you write all information correct please tell me i also appealed for my account
Do you have screenshoot for last uc purshased
@Hanan what i just said i have everything
Even the prime plus subscription on my apple pay
Reapplie the form again i know this technique take times but i dont know
You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions.