i need more help how to get my account back
I did make a form on https://pubgmobile.live/support and make in-game claim to recover my hacked account, but both was rejected.
I have all the information to prove that I was the owner of the account, but everytime I make in-game claim for account recovery always get rejected. Is it because I did not use trusted/frequently used Device?
(but 2 of my trusted device on the account already removed from the account by the hacker)
I can show all the receipts from last year
to prove I own the account.
I need more information how to get back my PUBGM account, really need big help!
1 Reply
Solution
Please refer to the customer service's response.