My account got hacked and banned please help
Hello PUBG Mobile Support Team,
I am writing to request your urgent help regarding my PUBG Mobile account.
My account was hacked in 2022, and after the incident, I noticed that my in-game nickname was changed from "snpxmuslim" to "MO【OKÁH】ツ" without my knowledge or permission. Shortly after that, my account was banned for 10 years.
I want to clearly state that I have never used any cheats or violated the rules. I believe the hacker might have used cheats or performed suspicious activities, which led to the ban. I have always played fairly, and I am committed to following all the game's rules and regulations.
I understand that you have a difficult task in ensuring fair gameplay, and I truly appreciate the efforts you put into maintaining the integrity of the game. I am ready to provide any further details or information you may need to help resolve this issue.
This account is my main source of entertainment, and I trust that you will assist me in recovering it fairly.
Please find below the details of my account:
Original Nickname: snpxmuslim
Hacker's Nickname Change: MO【OKÁH】ツ
Device Used: Redmi Note 8
Date of Hack: Around 2022
Mode Played: Classic Ranked
Rank: Ace Master
Thank you for your time, understanding, and support.
Best regards,
Muslim
I am writing to request your urgent help regarding my PUBG Mobile account.
My account was hacked in 2022, and after the incident, I noticed that my in-game nickname was changed from "snpxmuslim" to "MO【OKÁH】ツ" without my knowledge or permission. Shortly after that, my account was banned for 10 years.
I want to clearly state that I have never used any cheats or violated the rules. I believe the hacker might have used cheats or performed suspicious activities, which led to the ban. I have always played fairly, and I am committed to following all the game's rules and regulations.
I understand that you have a difficult task in ensuring fair gameplay, and I truly appreciate the efforts you put into maintaining the integrity of the game. I am ready to provide any further details or information you may need to help resolve this issue.
This account is my main source of entertainment, and I trust that you will assist me in recovering it fairly.
Please find below the details of my account:
Original Nickname: snpxmuslim
Hacker's Nickname Change: MO【OKÁH】ツ
Device Used: Redmi Note 8
Date of Hack: Around 2022
Mode Played: Classic Ranked
Rank: Ace Master
Thank you for your time, understanding, and support.
Best regards,
Muslim
Solution
Feel free to submit a ban appeal through https://pubgmobile.live/support. You can track the progress of your appeal from https://pubgmobile.live/status.
You can submit an account recovery request later if your ban appeal gets accepted.
You can submit an account recovery request later if your ban appeal gets accepted.
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