My account was mistakenly locked, I hope you can help me handle it.
Dear PUBG Customer Service:
I am a player who loves the PUBG game. However, in a recent game, my account was banned, which has left me very confused and disappointed. I am very...
I have carefully recalled that I did not use any cheating tools or engage in any violations, nor did I violate the game rules.
Therefore, I earnestly request that PUBG customer service unban my account as soon as possible so that I can return to the game. If any proof or information is needed, I will fully cooperate. At the same time, I also hope that PUBG customer service can strengthen account security management to avoid the recurrence of similar issues.
Finally, I would like to thank PUBG customer service for their patience and help. I hope my account can be unbanned as soon as possible so that I can continue to enjoy the fun of the PUBG game.
My account is on the global server, and currently, my account is on the Asian server.
Account: 91ʚNight Mackerelɞ
Account ID: 5190349366
No email is bound
Phone number: 18046630620
Bound social platform: Twitter
Time: April 20, 2025, 12:23 PM
I am a player who loves the PUBG game. However, in a recent game, my account was banned, which has left me very confused and disappointed. I am very...
I have carefully recalled that I did not use any cheating tools or engage in any violations, nor did I violate the game rules.
Therefore, I earnestly request that PUBG customer service unban my account as soon as possible so that I can return to the game. If any proof or information is needed, I will fully cooperate. At the same time, I also hope that PUBG customer service can strengthen account security management to avoid the recurrence of similar issues.
Finally, I would like to thank PUBG customer service for their patience and help. I hope my account can be unbanned as soon as possible so that I can continue to enjoy the fun of the PUBG game.
My account is on the global server, and currently, my account is on the Asian server.
Account: 91ʚNight Mackerelɞ
Account ID: 5190349366
No email is bound
Phone number: 18046630620
Bound social platform: Twitter
Time: April 20, 2025, 12:23 PM
Solution
Hello, @xia!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
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