I can’t get my account
I made a complaint, but it tells me Currently ineligible for check (use in-game tool) and I don't understand. I waited 12 days and I didn't receive any message. And my account was stolen a month ago and I want to get it back
Solution:Jump to solution
You will need to submit a recovery request in-game if your request is not eligible to be verified through https://pubgmobile.live/support.
Please reach out to the customer service via in-game or by sending an email to [email protected] if you have any issues or questions regarding recovery. We unfortunately cannot assist you regarding this through the community....
2 Replies
And I want to make a complaint about the game, but PUBG wants me to wait 3 months, and I don't want to wait for this time.
Solution
You will need to submit a recovery request in-game if your request is not eligible to be verified through https://pubgmobile.live/support.
Please reach out to the customer service via in-game or by sending an email to [email protected] if you have any issues or questions regarding recovery. We unfortunately cannot assist you regarding this through the community.