I URGENTLY NEED CONTACT WITH A PERSON FROM THE SUPPORT SERVICE IN THE GAME!!!
I URGENTLY NEED CONTACT WITH A PERSON FROM THE SUPPORT SERVICE IN THE GAME!!!
6 Replies
Hello, @HuiDoKoLenkO!
Please elaborate further about the issue you're facing.
My account was stolen, my old phone is no longer available! I have all the information about everything on my account and I can't get it back.
Solution
I can't make a claim through the game because I don't have my old phone. I filled out the form they gave me in Discord and it was rejected. I also wrote many emails to the customer service, but they tell me to file the claim through the game...
I filled this out... nothing happens.
If your claim was rejected, we're unfortunately unable to help you any further through the community.
If your claim was rejected, we're unfortunately unable to help you any further through the community.
I gave 6-7 names that I used, photos of when I was on the account, over 20 dates for loading UC, the email that was in it, 2 numbers that I used in the game, the exact date and time when it was stolen...