Problem
Why don't I get my reward even though I have linked my account well?
4 Replies
click 🔄 to sync or ctrl+r
Failed to download pack: getaddrinfo EAI_FAIL mechakeys.robolab.io
this is prob an issue on ur end.
ur DNS might be out if sync with reality or an antivirus blocked the request.
if you have a firewall, you might want to whitelist the domain. if that doesn’t work, the you might want to change your DNS to something more reliable. (you are probably using your ISPs DNS which can be mismanaged at times but typically has lower latency)
Sometimes you have to wait a bit or restart the app