33 Replies
@7Disciples what questions are you unable to answer
rare mod in com help
hey so it was date of birth (i only remember the year), my original email as i only have the ones i changed to over time, the specific account creation since date, (common issue is that i have forgotten these things)
very rare
Fill out every question they ask that you know- unluckily the DOB is very important at recovering accounts
Maybe the info you can provide is enough, but without the DOB it will be hard
also i dont know the payment info since i dont own the payment methods used nor do i know them
how would that go
okay ill try fill out what i know
also your email address is the original one?
or the one last used per say
No
The email you created your account with
First email
oof as i said i dont remember that one
is this a lost cause then?
Yes
DOB
Account creation date
Original email
Very important
If you don’t remember
You won’t get your account back
welp im cooked then
How do you not remember your original email
Just go though all the emails you have and check for riot emails
i lost access to it and also i dont remember it
bc after i lost access i kinda gave up
and idk how but i cannot remember for the life of me
also i didnt get an email of someone changing my password but when i go to recover my password and i put in my username i dont get an email to my account
That’s because the email has been changed
so you dont get email change emails?
And you’ll need to answer the security questions in order to recover it back.
You should
But Idk why you didn’t receive the email
nor did i recive a password change email and my password isnt working either
I don't know how you don't know your own date of birth.
i didnt put my own
Why did you put someone elses?
i put a random one because i didnt really think id have to recover it
and you dont even know your original email? even if you dont have access to it, you should still know it
I recommend not doing this
it wasnt the smartest thing to do but ive never had any of my other accounts magically dissapear with no emails from riot
There's nothing I can do to help then
Sorry but Riot cannot confirm it's your account because how could an account owner not know their own birthday?
I know it's a different one you put - but there's a reason they ask for your date of birth. both to confirm your age and for verification in the future if need be.
logically, most people would not put someone else's birthday
wait i remembered i have an email of me changing what im guessing could be the original email but only problem is it only shows the first 3 letters
Chances are, without the DoB, they won't be able to help you
would it help at all as i said before i know the year of the date of birth
but i dont know the month or day
nope
they want the whoe DoB, because who doesn't know their DoB?
logically, most people put their own DoB and Riot fully expects you to put yours as well. they asked for your date of birth, not a random one.
so this really is a dead end huh?
yep
damn i spent so much money on my account too rip
welp thanks for answering my questions it is what it is ig
No problem sorry I couldn't be more help
nah dw ill still try send a recovery ticket in hopes of maybe miraculously getting access back
one more question is there a reason why i havent gotten and emails from riot because of a possible email and password change as on my old email i got one for changing my email both times
I could be delusional
But I guess when accounts are recovered through support ticket you don’t receive an email.
:val_CAUGHT: