Port wont publish

Hello! I have a little problem setting up immich via portainer. I don't have any Published Ports? When it was set to "starting" it showed that port 2283 was Published but disappeared when "immich_server" became "running" What could I be doing wrong? i followed this turtorial: https://immich.app/docs/install/portainer My environment variables: UPLOAD_LOCATION=/mnt/share/Docker/Immich/Library DB_DATA_LOCATION=/mnt/share/Docker/Immich/Postgres IMMICH_VERSION=release DB_PASSWORD=XXXXXXXXXXXXXXXXX DB_USERNAME=postgres DB_DATABASE_NAME=immich
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15 Replies
Immich
Immich5mo ago
:wave: Hey @Vickevire9, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Vickevire9
Vickevire9OP5mo ago
Troubleshooting: I have tried to restart the whole stack and reinstalling it. Havent done any changes, first time installing it. I have a server that runs proxmox(i5 13000, rtx 3050, 64gb ddr4 3 4tb HDD for NAS and 500g M.2 for OS). i have a VM with ubuntu and portainer installed.(where i installe Immich) I have monted a disk to my TrueNAS. I saw it created both "Libarary" & "Postgres" so it have permission. The maps is empty tho... it has 2CPU and 16gb ram. dont have any other containers I dont know the version of immich, i guess its the lates. havent install mobile app yet
Immich
Immich5mo ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
bo0tzz
bo0tzz5mo ago
initdb: error: could not change permissions of directory "/var/lib/postgresql/data": Operation not permitted
This is the problem
Vickevire9
Vickevire9OP5mo ago
I am a beginner. I guess that "/var/lib/postgresql/data" is on my Ubuntu? But thers no "/var/lib/postgresql/"... maybe the account don't have permission to create it? What account do i need to give permissions?
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Mraedis
Mraedis5mo ago
It's in /mnt/share/Docker/Immich/Postgres I hope share is not network share? Because if it is, don't do that.
Zeus
Zeus5mo ago
What’s the filesystem of the mount?
Vickevire9
Vickevire9OP5mo ago
/mnt/share/Docker/Immich/Postgres is a networkshare. Its my NAS i Dont have alot of local storegt on my serer and would like to have all the immages on my share /mnt/share/Docker/Immich/Postgres is empty
Zeus
Zeus5mo ago
You can’t use a NAS mount for Postgres. It’s usually less than 10GB
Vickevire9
Vickevire9OP5mo ago
NFS Oh, what postgres for?
Mraedis
Mraedis5mo ago
Postgres is for metadata Users, image storage locations, who owns what .. Don't put DB_DATA_LOCATION on a network share
Vickevire9
Vickevire9OP5mo ago
oh i will try to change if its not big. Can i just put "./postgres" in .env? or where do you recommend to put it?
Mraedis
Mraedis5mo ago
./postgres is fine, that'll be the location of the compose file
Vickevire9
Vickevire9OP5mo ago
Thx that works 🙂 I will try set it up now! It seems to work now! Great application!
Immich
Immich5mo ago
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