Player since 2013 got perma banned

I’ve been playing Lol since 2013 and Valorant since beta (IGN: TODO#okby), never cheated, never got a chat ban clean history. Hardstuck plat. A few weeks ago, I was suddenly hardware banned. I contacted Riot Support multiple times, but all I get are copy-paste replies saying “Vanguard detected something” with no explanation. Every new ticket is auto-closed, no review, no chance to defend myself. I requested my data and saw I was falsely mass-reported for cheating (56 times), but reports aren’t proof. I’ve never used any third-party tools. At this point, I feel completely helpless. Has anyone actually gotten help or reversed a ban like this? I’d really appreciate any advice.
13 Replies
Geniux
Geniux2d ago
;valsupport
VANGUARD Main
VANGUARD Main2d ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Mrsenju
MrsenjuOP2d ago
Already tried but no result
Geniux
Geniux2d ago
unfortunately there is no official support from riot on this server
Mrsenju
MrsenjuOP2d ago
Still, i have hope someone sees my post, that can actually help me and do me justice
Alex
Alex2d ago
you have an impressive hs% no lie but yeah i mean you gotta get lucky w the right dev who will put effort too did you lend your acc pass to anyone?
Mrsenju
MrsenjuOP2d ago
Bro u think there is a cheat that headshot for me man? Come on how cheater hardstuck for ever+ the account is full skins No i didint im the only one playing on it always game or two after work Btw ty for the complement brother 😂
Alex
Alex2d ago
my hs is 45% so no i dont think your cheating althought ur hs is high for a plat
Mrsenju
MrsenjuOP10h ago
Last year was but d2 this year tho couldnt pass fucking plat hahaha, wish me luck bro, im struggling here with no help, so unfair Sent 2 new tickets yesterday, and as always i got the same reply copy paste, they just refuse to do there job
yumii
yumii9h ago
Cause everytime u send a new ticket it gets put to the back of their queue so it just send you ai responses (I think)
Mrsenju
MrsenjuOP7h ago
yes man 100% cause the reply is always the same word for word, thats tilting me so hard, knowing that i cant even get a real human support and help i dont what to do if the company its self refuse to kontakt and the support refuse to do there job, what im suppose to do then
Mrsenju
MrsenjuOP7h ago
No description
raineemood
raineemood6h ago
You definitely weren't the unranked g2g freshie account named todo blatantly cheating I saw in the last few days I'm sure 💀

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