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VALORANT•2d ago
M

Can I contact any moderator or valorant official?

I need to ask a few questions about recovering a stolen account. I couldn't find enough information on Valorant's support page.
10 Replies
Geniux
Geniux•2d ago
just ask the questions here and we will see if someone knows how to help
M
MOP•2d ago
My Google account was stolen and my valorant account was sold to a different person. When I contacted the person who stole the google account, he said he would not give me the google account. When I tried to recover the account from the Valorant account recovery tool, the ticket creation button did not respond at the last stage. I created a ticket from a different valorant account and explained my problem. If I prove that my account was stolen with screenshots and screen recording and if I give the current username and old e-mail address of the account, will they give me my account back? I now have the old e-mail address of the account, the current username (used for login) and the date of birth. I do not have access to the old e-mail address. If they give you your check back. Can the person who stole the Google account steal it again if they use the email address to request support?
Geniux
Geniux•2d ago
possibly, yes you will have to answer further questions about your valorant account before they can get it back for you. things like your first skin/buddy/agent, date of birth, connected emails etc (to proof that you are the rightful owner) if you already got the account back ("recovered") you can change the email to one that you have access to. the person that bought the account wont be able to recover it because they dont have the owner infos mentioned above
M
MOP•2d ago
The first mole I bought was a collection of secret flowers. I know the email address it was first linked to, but the account was stolen. there is a problem like this. People who stole the Google account and bought the valorant account are friends.
Geniux
Geniux•2d ago
i have no idea what you just said first there whats the issue about this? you have info that only you can know about the valorant account, meaning only you can proof ownership
M
MOP•2d ago
I mean that purchases in the Valorant account have registered date of birth information
Geniux
Geniux•2d ago
well only one way to find out if they can recover it after you recovered it and thats to just try to recover the account and link to a new email
M
MOP•2d ago
A logical answer :D. If the support team gives my account back, maybe if I talk to them again with the old e-mail address so that the account is not taken back, maybe they will say that they will not do that.
Geniux
Geniux•2d ago
:this: you got nothing to lose
M
MOP•19h ago
You are right 😃 Thankss

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