Connection issues on the server
Not my server technically but I communicate with the owner, it's just a small scale SMP for a few friends.
I have had no connection issues on it for the past 4 days but today out of nowhere I can't do anything when I join. I can join just fine, but as soon as I'm in the whole world is basically frozen in lag. It will not send me updates or let me do anything. It will eventually kick me off after a couple minutes. Everyone else on the server is playing just fine. I have tried 3 other servers on my server list and they all work just fine. Owner has restarted the server and I have restarted Minecraft. No improvements. According to him the server is only at 75% RAM capacity. The server is hosted somewhere in Europe and I'm located in east coast US.
Sorry if this is not exactly a "server administration" question but it's the only place I could think to ask right now. No clue what is causing this.
10 Replies
!logs
Please check your server log for errors from your plugins.
If you need further help understanding the errors, please send us the whole log file.
Where can I find the server log?
Logs are stored in
<server_directory>/logs/. Search for a file explorer in your server's management interface and navigate to that directory. Once you've opened that up, search for the latest.log file. Some providers have a separate page for logs and may hide the "logs" folder.
On Aternos:
β’ Go to https://aternos.org/log/.
On Minehut and server.pro:
β’ Go to the "files" tab in the left menu.
β’ Navigate to the root directory of your server.
β’ From there navigate to /logs/latest.log.
What should I do with the log?
β’ First of all, read it! I mean, that's what you do all the time when you run a server, isn't it? Try to locate any errors that have anything to do with the issue you are facing.
β’ If you got the latest.log file or created a .txt file with the necessary errors you can upload these directly to the channel, but we prefer if you upload them to https://mclo.gs/.
β’ If you have trouble downloading the log file, copy/paste the text to a paste service (like mclogs). Copy the link that it gives you and send it to us. (Don't worry, McLogs hides your users' IPs.)Admincraft Canned Responses
anything in the logs when you join?
Forgot to mention this is an Aternos server
Actually after the join seen in this screenshot it went back to normal for me after a few minutes. But I still wonder what caused this. If any of these errors could help diagnose that I'm all ears
oh right didn't even notice
I don't have console access to I'm asking the owner to provide logs, he's giving screenshots
if this issue occurs again I'll make sure he grabs a full log, Aternos must have a copy option
i mean, this gives you everything you need to know to download the logs
Let me guess itβs self hosted at his house
Ah, switch host
Just tell him to paste into mclogs. There is zero excuse for sending screenshots