Multiple elgato facecams overloading my wife’s pc

My wife is going to start streaming and hosting some live seminars, and she has 4 cameras. They’re all Elgato Facecams Mk2. But if I try to plug all 4 of them in, I get warnings about overloading the usb interface. Even if I use a powered USB hub I can’t get all 4 working. Is this a problem with the PC itself or do I just need a better hub? I’m using this one: https://www.amazon.com/gp/aw/d/B0C84G7YJY?psc=1&ref=ppx_pop_mob_b_asin_title
Amazon.com: Powered USB Hub 3.2, LEINSIS 10-Port USB 3.2/USB C Hub ...
Amazon.com: Powered USB Hub 3.2, LEINSIS 10-Port USB 3.2/USB C Hub (10Gbps USB-A 3.2 +2 USB-C 3.2 +7 USB 3.0 Ports) with Individual On/Off Switches and 12V Power Adapter, Aluminum USB Hub Powered for Laptop PC : Electronics
11 Replies
Addie // EposVox
Of course you’re getting warnings when using a USB hub - you’re pushing 4x the bandwidth through a single port/chipset’s bandwidth only rated for one of them Use USB tree view and try to find which USB ports are on different chipsets to space them apart.
jenks
jenksOP6mo ago
Oh, that makes sense 🤣
AMD(rare) User
AMD(rare) User6mo ago
Get a pcie usb card Then throw 2 on it, and 2 on the other usb ports on pc
Addie // EposVox
Sonnet makes really good ones
jenks
jenksOP6mo ago
Ok thanks!
jenks
jenksOP6mo ago
Just wanted to circle back to this for future reference. Like Addie said, I solved the issue with usb tree view and distributing the cameras differently. However after also adding a lav mic, I was just pushing the bandwidth past its limit no matter what config I tried, so I solved it by just turning on the setting to deactivate each camera when not in use. That works fine for now. I should add, the only reason I’m not just installing a new pcie usb is because she was using an all-in-one when I asked the question, and she’s using a laptop right now. We’ll likely eventually upgrade to a desktop, and at that point if needed I’d just add a new usb card like yall said
Addie // EposVox
Ah yeah both are rough to use multiple capture devices on If it has thunderbolt or usb4 can get a hub for that which COULD work bandwidth wise but may still have issues
jenks
jenksOP6mo ago
Yeah it does have thunderbolt, I was able to get 3 cams on that simultaneously actually, then I have the 4th cam on the USB right next to it. Then on the other side of the laptop I’ve got a hub for the mouse, mic, and a streamdeck It’s possible if I put 2 cams on thunderbolt and 2 on the USB next to it i wouldn’t have to deactivate the cams Basically 2 cams are able to run at a time and once a third kicks in it doesn’t like that lol But we never need more than 2 simultaneously so it’s okay Update, we cracked and just bought a pc desktop that’s completely overkill but it’s so much better lol. I’m installing an extra pcie usb card tonight as well
jenks
jenksOP5mo ago
Okay I need help again :bigsmile: I installed a pcie usb card, but we're still struggling to connect our 4 cameras. I thought I'd be able to plug 2 cameras into the new pcie card, but it can't handle more than 1. Here is what I bought, maybe I should've got something with more ports: https://a.co/d/5jQ8wUL
YEELIYA 6-Ports USB PCIe Card PCI Express to Type C(2),USB Type-A...
USB PCIe card provide a perfect expansion solution for PC hosts with no or few USB ports in the rear slots. Product specification: Interface Type: PCIe x1 Data Transfer Rate: Up to 5Gbps Extend Ports: 2x USB C , 2x USB-A, 1x USB Type E,1x19-Pin Connector Host Interface: Support PCI Express...
jenks
jenksOP5mo ago
Maybe I should've gone with sonnet like Addie said I'm thinking this might be a better option: https://www.sonnettech.com/product/allegro-pro-usb31-pcie.html I'm not knowledgable about this subject -- do you think it's reasonable that I should be able to plug 2 elgato facecam's to this? It says it has 2 controllers for the 4 ports, so i think if i put them on separate controllers it should be fine
Addie // EposVox
yeah most liklely 1 on A and 1 on C

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