O
OpenDeck10h ago
MCv2

Device not connecting

I just swapped to Mint OS 22.1 x86_64 from Windows, and I am having trouble having my Stream deck Neo connect to Stream controller & Open deck. I made sure to remove the Stream controller flat pack after it glitched out one day and the app would not open up. Is the Neo not supported, or is there something else that I need to do?
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6 Replies
MCv2
MCv2OP10h ago
Nvm, I just found out about installing the rules, and I got an exit code error when on pip3 install --user streamdeck_ui --break-system-packages. Building wheel for hidapi (setup.py) ... error error: subprocess-exited-with-error
× python setup.py bdist_wheel did not run successfully. │ exit code: 1 ╰─> [19 lines of output] /usr/lib/python3/dist-packages/setuptools/init.py:84: _DeprecatedInstaller: setuptools.installer and fetch_build_eggs are deprecated. !!
** Requirements should be satisfied by a PEP 517 installer. If you are using pip, you can try pip install --use-pep517. **
!! ..... note: This error originates from a subprocess, and is likely not a problem with pip. ERROR: Failed building wheel for hidapi Running setup.py clean for hidapi Building wheel for pillow (setup.py) ... error error: subprocess-exited-with-error
× python setup.py bdist_wheel did not run successfully. │ exit code: 1 ╰─> [184 lines of output] ...... I tried to install the older version and got this. pip install --use-pep517 --break-system-packages Defaulting to user installation because normal site-packages is not writeable ERROR: You must give at least one requirement to install (see "pip help install") I an assuming this is not normal. I added the images to the op ticket
MCv2
MCv2OP10h ago
The other part of the log message. I have Pillow installed and calling the pip install pillow returns this Defaulting to user installation because normal site-packages is not writeable Requirement already satisfied: Pillow in ./.local/lib/python3.12/site-packages (11.2.1)
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Terrorwolf
Terrorwolf6h ago
OpenDeck doesn't use pip. Are there maybe old udev rules applied? Did you restart your pc after OpenDeck installation?
MCv2
MCv2OP6h ago
I restarted, and nothing still
Terrorwolf
Terrorwolf6h ago
Anything in the logs? How did you install OpenDeck? And may I ask why you tried to use pip for OpenDeck?
nekename
nekename5h ago
@MCv2 OpenDeck doesn't use Python at all it looks like you're trying to install streamdeck-ui

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