Immich•2mo ago

Immich ServerEndpoint Error

So i am hosting Immich on Windows via Rancher Desktop (Basically Uses WSL) and it is running properly when i am accessing it from Host Machine. I tried connecting to it via my android device by using http://host-machine-ip:2283 but it waits for few seconds and then give Server is Not Reachable Error and Also tried accessing via browser on mobile but didn't worked. My Compose and .env files are Defaults (Timezone changed to Asia/Kolkata) My Wifi Network worked with Plex Media server before but not this time

21 Replies

Immich•2mo ago

:wave: Hey @Jaggu762, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

Zeus•2mo ago

Hi, this is probably due to a windows firewall issue or similar. Not related to immich

Jaggu762OP•2mo ago

PS D:\Immich> docker ps -a
CONTAINER ID   IMAGE                                                COMMAND                  CREATED          STATUS                    PORTS                                       NAMES
94a2918a979c   ghcr.io/immich-app/immich-server:release             "tini -- /bin/bash s…"   55 minutes ago   Up 53 minutes (healthy)   0.0.0.0:2283->2283/tcp, :::2283->2283/tcp   immich_server
fa769f8ab006   tensorchord/pgvecto-rs:pg14-v0.2.0                   "docker-entrypoint.s…"   55 minutes ago   Up 55 minutes (healthy)   5432/tcp                                    immich_postgres
5b8aa6719107   ghcr.io/immich-app/immich-machine-learning:release   "tini -- python -m i…"   55 minutes ago   Up 55 minutes (healthy)                                               immich_machine_learning
17139d8acbd4   valkey/valkey:8-bookworm                             "docker-entrypoint.s…"   55 minutes ago   Up 55 minutes (healthy)   6379/tcp

PS D:\Immich> docker ps -a
CONTAINER ID   IMAGE                                                COMMAND                  CREATED          STATUS                    PORTS                                       NAMES
94a2918a979c   ghcr.io/immich-app/immich-server:release             "tini -- /bin/bash s…"   55 minutes ago   Up 53 minutes (healthy)   0.0.0.0:2283->2283/tcp, :::2283->2283/tcp   immich_server
fa769f8ab006   tensorchord/pgvecto-rs:pg14-v0.2.0                   "docker-entrypoint.s…"   55 minutes ago   Up 55 minutes (healthy)   5432/tcp                                    immich_postgres
5b8aa6719107   ghcr.io/immich-app/immich-machine-learning:release   "tini -- python -m i…"   55 minutes ago   Up 55 minutes (healthy)                                               immich_machine_learning
17139d8acbd4   valkey/valkey:8-bookworm                             "docker-entrypoint.s…"   55 minutes ago   Up 55 minutes (healthy)   6379/tcp

docker-compose-logs....

Jaggu762OP•2mo ago

I asked ChatGPT it also asked me this and gave command to allow 2283 port

netsh interface portproxy add v4tov4 listenport=2283 listenaddress=0.0.0.0 connectport=2283 connectaddress=127.0.0.1

netsh interface portproxy add v4tov4 listenport=2283 listenaddress=0.0.0.0 connectport=2283 connectaddress=127.0.0.1

Zeus•2mo ago

Yeah most of us have no idea about windows networking or firewall. Might need to do some googling etc

Jaggu762OP•2mo ago

ok so should i let the ticket open for now

NoMachine•2mo ago

that's actually correct

Zeus•2mo ago

You can, someone might have an idea,

NoMachine•2mo ago

you have to map a local host port with a wsl port to be able to access it over the network. and that's what that command do

NoMachine•2mo ago

https://learn.microsoft.com/en-us/windows-server/networking/technologies/netsh/netsh-interface-portproxy

Netsh commands for interface portproxy

Use the netsh interface portproxy commands to act as proxies between IPv4 and IPv6 networks and applications.

Jaggu762OP•2mo ago

so the command i gave above its the same i think ...

NoMachine•2mo ago

connectaddress should be your wsl IP tho

Jaggu762OP•2mo ago

NoMachine•2mo ago

not 127.0.0.1

Jaggu762OP•2mo ago

thx btw I upload many files to Immich about 2k and its filling up ram so what to do?

Jaggu762OP•2mo ago

NoMachine•2mo ago

most probably is just cached ram, it shouldn't be a problem, check your windows task manager details. you can limit the memory a container can use, but I don't think it's necessary

Jaggu762OP•2mo ago

so files are stored and its just cached to give faster experience? and after restart it will be normal

NoMachine•2mo ago

no, files are stored on disk, cached ram is used by the OS to reduce swapping and speed up access time. it's released when needed

Jaggu762OP•5w ago

thanks for the help it completed SOLVED

Immich•5w ago

This thread has been closed. To re-open, use the button below.

Gaming

Programming

Immich ServerEndpoint Error

Did you find this page helpful?