I
Immich•2mo ago
sr20kschmitz

Photo export from old server

Doing a sort of fresh install and just going to CLI re-upload photos from a dump of the old server not really "migration" Though ran into an interesting issue. on the old immich server web ui > admin > server-status to confirm usage and photo / video count, noticed it's much more than what's in the actual directory on the server. In comparison when navigating the directories via CLI or GUI navigating to -- %Docker Directory% > Library > user the count is drastically different THOUGH I think at one point I switched to the Storage Template which might be the cause, though how do I find the rest of the photos the Docker Directory > upload directory has some nonsense folders with various amounts of usage but nothing to add up to actual missing amount. New server I started with the Storage Template Engine right away. Thanks again team!
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27 Replies
Immich
Immich•2mo ago
:wave: Hey @sr20kschmitz, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
sr20kschmitz
sr20kschmitzOP•2mo ago
I can provide log files as well Docker Compose logs are 26mb, I can tail that down if needed
Immich
Immich•2mo ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
sr20kschmitz
sr20kschmitzOP•4w ago
It might not be worth the hassle, I do still have my google takout, plus the existing folder for the user, and what ever is left on the phone, PROBABlY will be fine and just de-dupe 🙂
Mraedis
Mraedis•4w ago
Hi @sr20kschmitz if you run storage template migration and it finishes, everything left in uploads should be old uploads that have not been deleted This can be true only if you started using immich from before version 1.118 or about
sr20kschmitz
sr20kschmitzOP•4w ago
Thanks @Mraedis I'll take a look this weekend though I though I went through it all. I think my biggest concern is that I'm not finding a folder on the server that matches what the web UI shows for usage on that user.
Mraedis
Mraedis•4w ago
hmm What is your UPLOAD_LOCATION? like an HDD/SSD, or a network mount or ... ?
sr20kschmitz
sr20kschmitzOP•4w ago
I think I stated getting into it somewhere around V 1.70 ha. It is all local, my first iteration was an old laptop running debian bare metal so nothing fancy all local on the one drive Again not a huge ordeal I'm still on on the old installation and can poke around this weekend
Mraedis
Mraedis•4w ago
mmm Curiously you have 3 folders, 1 of which is exactly the size your web UI has for May Do you have partner sharing enabled @sr20kschmitz ?
sr20kschmitz
sr20kschmitzOP•4w ago
Thinking Orange is maybe the right one
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Mraedis
Mraedis•4w ago
Going to their pictures through your account is the quickest way to verify the UUID I know 😛
sr20kschmitz
sr20kschmitzOP•4w ago
No partnershareing yet lol sounds good this may be a situation were another set of eyes was needed ha 🙂
Mraedis
Mraedis•4w ago
I'm guessing this will be solved with a storage template migration though if you edit the template name (May for instance) and don't run that job, all the assets will remain in the old location new ones will be stored in the new locatino
sr20kschmitz
sr20kschmitzOP•4w ago
I'll do another Folder Migration job and see if things get cleared up. Gotcha this may all be a "doing steps out of order and not waiting" type of situation
Mraedis
Mraedis•4w ago
No it's a different job
sr20kschmitz
sr20kschmitzOP•4w ago
OH OH
Mraedis
Mraedis•4w ago
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Mraedis
Mraedis•4w ago
The bottom job is an old one
sr20kschmitz
sr20kschmitzOP•4w ago
HA I'll give that a try and see how things go, thank you again! I was probably hitting the old one
Mraedis
Mraedis•4w ago
Sounds good, let us know 🙂
sr20kschmitz
sr20kschmitzOP•4w ago
will do!
PANICBUTTON
PANICBUTTON•4w ago
oh is it just useless now?
Mraedis
Mraedis•4w ago
It has a purpose but it's not needed in this case
sr20kschmitz
sr20kschmitzOP•4w ago
I just did both for fun, I'll check up on them later 😄
PANICBUTTON
PANICBUTTON•4w ago
ah ok me too
sr20kschmitz
sr20kschmitzOP•4w ago
Folders never changed, I did just do a CLI Import against the long string folder, seems like folder "May" was possibly old or during some testing I must have done and was a red herring. We are all set and migrated to the new server thanks again! We can close this 🙂
Immich
Immich•4w ago
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