Novu•6mo ago

Cannot update variant to email step

I'm trying to add a new variant to the email step but getting this error message:

{'statusCode': 500, 'timestamp': '2025-05-08T10:54:30.175Z', 'path': '/v1/workflows/681c472468a---------', 'message': 'Internal server error, contact support and provide them with the errorId', 'errorId': 'b372269a-3893-456a-8b14-542c4ef38437'}

{'statusCode': 500, 'timestamp': '2025-05-08T10:54:30.175Z', 'path': '/v1/workflows/681c472468a---------', 'message': 'Internal server error, contact support and provide them with the errorId', 'errorId': 'b372269a-3893-456a-8b14-542c4ef38437'}

Here is the code to update:

workflow = {
  "name": template_name,
  "notificationGroupId": NOVU_NOTIFICATION_GROUP_ID,
  "active": True,
  "steps": [
      {
          "active": True,
          "shouldStopOnFail": False,
          "name": "Email",
          "type": "REGULAR",
          "variants": {
              "active": True,
              "name": language_code,
              "filters": [
                  {
                      "type": "TEXT",
                      "value": "AND",
                      "children": [
                          {
                              "field": "language",
                              "operator": "EQUAL",
                              "value": language_code,
                              "on": "payload",
                          }
                      ],
                  },
              ],
              "template": {
                  "type": "email",
                  "subject": subject,
                  "preheader": display_header,
                  "content": html,
                  "contentType": "customHtml",
                  "layoutId": layout_id,
              },
          },
          "template": {
              "type": "email",
              # "active": True,
              # "subject": subject,
              # "senderName": SENDER_NAME,
              # "preheader": display_header,
              # "content": html,
              # "contentType": "customHtml",
              # "layoutId": layout_id,
              # "deleted": False,
          },
      }
  ],
}

response = requests.put(
  url=f"{NOVU_WORKFLOW_URL}/{workflow_id}",
  json=workflow,
  headers=headers,
)

workflow = {
  "name": template_name,
  "notificationGroupId": NOVU_NOTIFICATION_GROUP_ID,
  "active": True,
  "steps": [
      {
          "active": True,
          "shouldStopOnFail": False,
          "name": "Email",
          "type": "REGULAR",
          "variants": {
              "active": True,
              "name": language_code,
              "filters": [
                  {
                      "type": "TEXT",
                      "value": "AND",
                      "children": [
                          {
                              "field": "language",
                              "operator": "EQUAL",
                              "value": language_code,
                              "on": "payload",
                          }
                      ],
                  },
              ],
              "template": {
                  "type": "email",
                  "subject": subject,
                  "preheader": display_header,
                  "content": html,
                  "contentType": "customHtml",
                  "layoutId": layout_id,
              },
          },
          "template": {
              "type": "email",
              # "active": True,
              # "subject": subject,
              # "senderName": SENDER_NAME,
              # "preheader": display_header,
              # "content": html,
              # "contentType": "customHtml",
              # "layoutId": layout_id,
              # "deleted": False,
          },
      }
  ],
}

response = requests.put(
  url=f"{NOVU_WORKFLOW_URL}/{workflow_id}",
  json=workflow,
  headers=headers,
)

5 Replies

Pawan Jain•6mo ago

@Endy_ Are you self hosting novu?

Endy_OP•6mo ago

yes Is self-hosting supported for this API call?

Pawan Jain•6mo ago

@Endy_ It is supported on self-hosted. It is a bit tricky to investigate the root cause as we don't have self hosted logs Could you try using "language_code" in place of language_code

Endy_OP•6mo ago

Not sure what’s causing it, but I get the steps from the workflow and append the variants, and then it works.

Novu_Bot•6mo ago

@Endy_, you just advanced to level 2!

Gaming

Programming

Cannot update variant to email step

Did you find this page helpful?