I paid but UC not received
Hlo today at 5:20am in pakistan I Purchased Prime Plus Subscription payment was done but subscription not received.
Uid: 5893674768
Payment method; Visa card
Device: iPhone 12
All proofs are attached here
Solution:Jump to solution
Hello, @Sheraz Plays!
Sometimes purchases may take a little while to process, so we recommend waiting for a short period. If your Prime Plus hasn’t been activated within a reasonable timeframe, please reach out to in-game customer service for further assistance—they’ll be able to look into it and help you out.
You can contact the customer service through your Account settings using the Customer Service option located at the bottom....
4 Replies
@beybeh
I clicked on confirm but not received anything
Solution
Hello, @Sheraz Plays!
Sometimes purchases may take a little while to process, so we recommend waiting for a short period. If your Prime Plus hasn’t been activated within a reasonable timeframe, please reach out to in-game customer service for further assistance—they’ll be able to look into it and help you out.
You can contact the customer service through your Account settings using the Customer Service option located at the bottom.
I activated prime at same time and it got activated but why prime plus not?
Please feel free to reach out to the customer service for further assistance.