Subscription refund
Hello. Unfortunately, I no longer need apify's power for the near future, but unfortunately I did not cancel my subscription plan and was charged $59, while I am sure that I will not use apify for the next month. This amount is quite significant for me and I really would not like to lose it. Can you initiate a refund and cancel my subscription? It was renewed just a few hours ago and not a single dollar was spent from the account
I really hope for your support, thank you
3 Replies
Someone will reply to you shortly. In the meantime, this might help:
Probably best to directly reach out to support. There's a blue bubble in the right bottom corner on the console. That's how you can get in touch with Apify support.
@Louis Deconinck Thank you!
@Scootaloo as Louis mentioned feel free to contact, the customer support via the web chat to solve this.