H
Homarr4mo ago
Marvin

Media server tracking does not work

Hey, what could be the reason that it failed? API key is stored
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32 Replies
Cakey Bot
Cakey Bot4mo ago
Thank you for submitting a support request. Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
Frequently Asked Questions | Homarr documentation
Can I install Homarr on a Raspberry Pi?
Manicraft1001
Manicraft10014mo ago
Hi, did it suddenly fail on an existing setup or are you unable to get it running at all?
Marvin
MarvinOP4mo ago
I wanted to add the integration from scratch as I am currently building my dashboard
Manicraft1001
Manicraft10014mo ago
Ok. You were able to create and save the integration then?
Marvin
MarvinOP4mo ago
yes
Manicraft1001
Manicraft10014mo ago
Can you edit the integration and just click on the save button?
Marvin
MarvinOP4mo ago
yes
Manicraft1001
Manicraft10014mo ago
Does it work? Or do you see an error?
Marvin
MarvinOP4mo ago
It works but the error in the display remains
Manicraft1001
Manicraft10014mo ago
1. Do you use a Cloudflare tunnel, reverse proxy or something else in between? 2. Do you use the API key or Username&Password?
Marvin
MarvinOP4mo ago
My Synology Nas uses a reverse proxy and I use the Jellyfin API key
Manicraft1001
Manicraft10014mo ago
Can you post your full log? See @Cakey Bot for instructions
Marvin
MarvinOP4mo ago
Simply a copy of the generated live log that is also attached as a screenshot? Or can I export it?
Marvin
MarvinOP4mo ago
Manicraft1001
Manicraft10014mo ago
Please post as a link. See the bot instructions Files can be dangerous and are therefore not accepted. They can also not be viewed on mobile
Marvin
MarvinOP4mo ago
Pastebin
log - Pastebin.com
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
Manicraft1001
Manicraft10014mo ago
Thank you.
Marvin
MarvinOP4mo ago
Thank you for looking over it
Manicraft1001
Manicraft10014mo ago
@Meierschlumpf why do we not see any useful response information in the logging? Didn't we implement a function to extract the details and log them? @marvin.unnamed I can't find the exact issue. Do you see anything unusual or any errors / warnings in the Jellyfin logs? And just to confirm, you're using the latest Jellyfin version that is stable and you're not using Emby?
Meierschlumpf
Meierschlumpf4mo ago
I think it's realted to axios, I think this will be better with my changes that I've made for test connection / integration error handling in general
Manicraft1001
Manicraft10014mo ago
Ah, makes sense. Do you have any idea? There are not many clues
Meierschlumpf
Meierschlumpf4mo ago
No I don't, sorry
Marvin
MarvinOP4mo ago
See nothing conspicuous in Jellyfin 10.10.7 But now I have another bug with the calendar. Should I open a new one for this? Or just share it here?
Manicraft1001
Manicraft10014mo ago
Let's please first solve the first issue. Do you use the direct IP in your integration? What router do you use? Any security events or alerts?
Marvin
MarvinOP4mo ago
Direct IP and a FRITZ!Box 7520 Don't see any unusual messages there
Manicraft1001
Manicraft10014mo ago
Can you try using username and password instead?
Marvin
MarvinOP4mo ago
Do I have to completely recreate the app? Works with username and password
Marvin
MarvinOP4mo ago
No description
Manicraft1001
Manicraft10014mo ago
Thanks for checking. Please search on GitHub for any similar issues and open a new one if there isn't any yet. We do not track bugs via Discord. We'd be happy to assist you further on GitHub. Thanks
Marvin
MarvinOP4mo ago
Ok. What about the calendar display bug? Briefly address it here or again in a separate thread?
Manicraft1001
Manicraft10014mo ago
Separate thread please. Can I mark this one as resolved?
Marvin
MarvinOP4mo ago
yes, thank you

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