Bug

I need help, it won't let me configure the BOT on my server, it says, you are not the owner of the server or you don't have permissions, and I am the creator.
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54 Replies
EasyThreads
EasyThreads4mo ago
:NighthawkInteractionError: BEFORE YOU ASK FOR SUPPORT :NighthawkInteractionError: 1️⃣ • Use the panel in #🆘-instant-support to check if your problem is a common issue! Use the documentation and it's detailed guides to help you setup Lurkr! 2️⃣ • Use the commands /config check and /config troubleshoot to get a better idea what issue you're having! ❓ • Still stuck? Ask your question in as much detail as possible to help other people understand what your problem is and help you fix it quickly! ❗• This server uses Answer Overflow to index content on the web. By posting in this channel your messages will be indexed on the web to help others find answers.
CmdData
CmdData4mo ago
Try clearing the cache and cookies from both the Lurkr.gg website and the Discord.com website. You'll need to then log in again.
〉جيكوب〈
〉جيكوب〈OP4mo ago
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〉جيكوب〈
〉جيكوب〈OP4mo ago
the same section comes up for me I already updated it and logged out, and that section still shows up.
CmdData
CmdData4mo ago
@Almeida Can you try kicking and then re inviting the bot?
〉جيكوب〈
〉جيكوب〈OP4mo ago
I kicked him out, and I invited him again. But he still takes me to the same place. 🤷🏼‍♂️ What could the mistake be?
Almeida
Almeida4mo ago
@〉جيكوب〈 is it working now?
〉جيكوب〈
〉جيكوب〈OP4mo ago
No description
〉جيكوب〈
〉جيكوب〈OP4mo ago
Excuse me, that is coming up again. @Almeida @CmdData @Almeida @CmdData
Almeida
Almeida4mo ago
whats your server id !!serverid
Nighthawk
Nighthawk4mo ago
Please provide your Server ID. How to get it
〉جيكوب〈
〉جيكوب〈OP4mo ago
1367888324517298327 server id @Almeida @Nighthawk
Almeida
Almeida4mo ago
@〉جيكوب〈 does your server appear when you open this page? can you screenshot it? https://lurkr.gg/guilds
〉جيكوب〈
〉جيكوب〈OP4mo ago
That is, the one that is in red, and the app tells me good night and now it is daytime. @Almeida
〉جيكوب〈
〉جيكوب〈OP4mo ago
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Almeida
Almeida4mo ago
and when you click it, does the page load? how do you get to this screen
〉جيكوب〈
〉جيكوب〈OP4mo ago
No description
〉جيكوب〈
〉جيكوب〈OP4mo ago
Yes, but it doesn't let me configure the leveling commands or anything, it shows that I don't have permissions or I'm not the owner.
〉جيكوب〈
〉جيكوب〈OP4mo ago
No description
〉جيكوب〈
〉جيكوب〈OP4mo ago
@Almeida
Almeida
Almeida4mo ago
When you click the save button is when it shows the error?
〉جيكوب〈
〉جيكوب〈OP4mo ago
No, when I press where things are sent, or where I can level up, etc.
〉جيكوب〈
〉جيكوب〈OP4mo ago
Almeida
Almeida4mo ago
can you try this? 1. Press right-click anywhere on the page, then click "Inspect" 1. On the right side of your screen the developer tools will open. Open the "Console" tab on that
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Almeida
Almeida4mo ago
Please screenshot the Console tab and send me (in private messages if you want)
〉جيكوب〈
〉جيكوب〈OP4mo ago
No description
Almeida
Almeida4mo ago
this one
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〉جيكوب〈
〉جيكوب〈OP4mo ago
I can't get the console to work.
〉جيكوب〈
〉جيكوب〈OP4mo ago
No description
Almeida
Almeida4mo ago
that's it, thanks
〉جيكوب〈
〉جيكوب〈OP4mo ago
? now what follows?
Almeida
Almeida4mo ago
im not sure what the issue is right now can you try using https://beta.lurkr.gg/ instead?
〉جيكوب〈
〉جيكوب〈OP4mo ago
Ok, I'll try and let you know. Sorry, I am getting the same 404 page.
Almeida
Almeida4mo ago
do you have any browser extensions installed that could be messing with the site?
〉جيكوب〈
〉جيكوب〈OP4mo ago
I don't know, I just entered the main BOT page, and from there it doesn't allow me.
Almeida
Almeida4mo ago
does the error also happen in these pages?
No description
〉جيكوب〈
〉جيكوب〈OP4mo ago
let me check Yes, the 404 page appears for everyone. 🤷🏼‍♂️ Excuse me, how do you write it? I'm using a translator for better assistance. @Almeida @CmdData @Almeida @CmdData @Mod
CmdData
CmdData4mo ago
We're continuing to investigate the problem
〉جيكوب〈
〉جيكوب〈OP4mo ago
Well, I get the same problem with all the servers that I manage and own.
CmdData
CmdData4mo ago
Can you try setting your name to something with Latin characters, it might have something to do with it
Almeida
Almeida4mo ago
@〉جيكوب〈 can you try again? make sure to log out and log in with Discord again
〉جيكوب〈
〉جيكوب〈OP4mo ago
I have tried it several times and it doesn't work.
〉جيكوب〈
〉جيكوب〈OP4mo ago
No description
〉جيكوب〈
〉جيكوب〈OP4mo ago
Do you think that's the problem?
CmdData
CmdData4mo ago
It's a possibility, can you please try it?
Almeida
Almeida4mo ago
@〉جيكوب〈 i've made some changes. please try logging out and logging in again.
〉جيكوب〈
〉جيكوب〈OP4mo ago
It seems that it didn't work, because now the panels are not showing up, and it keeps directing me to Discord.
Almeida
Almeida4mo ago
@〉جيكوب〈 made changes again. Can you try again?
〉جيكوب〈
〉جيكوب〈OP4mo ago
〉جيكوب〈
〉جيكوب〈OP4mo ago
Now the panel appears, but the same 404 page.
Almeida
Almeida4mo ago
@〉جيكوب〈 added some more feedback to the dashboard. Can you try again?
〉جيكوب〈
〉جيكوب〈OP4mo ago
does it refer to more channels?
Almeida
Almeida4mo ago
just retry what you were doing before
〉جيكوب〈
〉جيكوب〈OP4mo ago
I have already done it multiple times and there is no way, I will just suspend the BOT, well thank you for helping me anyway.

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