Gameplay management, age restriction

Hello, After a recent update, a popup appeared during which I may have mistakenly selected an incorrect option, resulting in my account being set to an age under 18. Since then, I've been facing gameplay restrictions and am frequently redirected to the login screen after a few matches. I want to clarify that I am 26 years old and have valid identification documents such as my CNIC, driver’s license, or passport. Unfortunately, the system currently does not allow me to manually update this setting, and it's affecting my access to the game. I have an active battle pass and have spent real money on in-game purchases. Please understand that waiting for a month to resolve this issue is not reasonable, especially when it involves paid content. Any help??
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Solution:
Please reach out to the in-game customer service for assistance.
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12 Replies
Sher
Sher3d ago
You have to just wait to change your age again , otherwise there is no other solution for this.
leone0765
leone07653d ago
start over new account
Simu
Simu3d ago
They are not replying to my mail
Sher
Sher3d ago
Which mail?
Simu
Simu3d ago
Not mail not in questions section
leone0765
leone07653d ago
You can only wait it out or start with another account
Simu
Simu3d ago
I have my account but i was unknown about recovery file claim but i have my account but also i claimed it in scammer Gmail so i want to cancel the request for claim
leone0765
leone07653d ago
Simu
Simu3d ago
I just wanted to cancel my recovery file claim 😭
Simu
Simu3d ago
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Simu
Simu3d ago
But the team is not understanding what I'm telling
Solution
delfin
delfin2d ago
Please reach out to the in-game customer service for assistance.

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