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Immich4w ago
UnetD

Incorrect date when importing some photos from iPhone

This error occurs with photos that were not originally taken on an iPhone, but saved to a gallery from messengers. This makes it impossible to import photos correctly into Immich. The dates don't match very much, for several years. Recent photos show people who have already died. It is unclear where Immich gets such dates from. I checked - there are no such dates in the source files themselves and cannot be in principle. How can I fix this? Thank you.
12 Replies
Immich
Immich4w ago
:wave: Hey @UnetD, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
UnetD
UnetDOP4w ago
I use a fresh Immich instance on PikaPods.
schuhbacca
schuhbacca4w ago
Files downloaded from other sources may not contain the exif data required for accurate dates. It probably is just using the download date
UnetD
UnetDOP4w ago
Unlikely. For example, the photo in the iPhone gallery has the date 2019-04-23. Today, on 2025-05-14, I uploaded it via the Immich iPhone app. And it is displayed in the Immich timeline with the date 2025-04-12. There is no visible connection to this date.
schuhbacca
schuhbacca4w ago
When did you download the photo? You can validate the data using something like exif tool from the file you downloaded The date is used in this order for whatever is found first
const EXIF_DATE_TAGS: Array<keyof Tags> = [
'SubSecDateTimeOriginal',
'DateTimeOriginal',
'SubSecCreateDate',
'CreationDate',
'CreateDate',
'SubSecMediaCreateDate',
'MediaCreateDate',
'DateTimeCreated',
];
const EXIF_DATE_TAGS: Array<keyof Tags> = [
'SubSecDateTimeOriginal',
'DateTimeOriginal',
'SubSecCreateDate',
'CreationDate',
'CreateDate',
'SubSecMediaCreateDate',
'MediaCreateDate',
'DateTimeCreated',
];
UnetD
UnetDOP4w ago
This image is downloaded today. I have no exif tools now. But there is only one date shown in photo properties in iPhone gallery and in Files (after saving this photo to Files) - 2019-04-23
UnetD
UnetDOP4w ago
No description
UnetD
UnetDOP4w ago
Date within Immich:
No description
schuhbacca
schuhbacca4w ago
All I can say is the order above is what immich reads the date info from in that order. You will have to look at the exif information or zip the file and send it for someone to check out.
UnetD
UnetDOP4w ago
I also have this photo synced via Synology Photos. This photo has the correct date in the file in the storage and the correct date in the timeline in the Synology Photos interface. But the EXIF in the file is empty. There is no date anywhere that Immich mistakenly assigned. And there are a lot of such photos with an incorrect date in Immich.
schuhbacca
schuhbacca4w ago
Would have to wait for a dev to confirm where date is pulled from if the EXIF is blank. I'm unsure
Schaf77
Schaf773w ago
I've got the same issue. The IOS photos app seems to use the filesystem dates if there is no exif data. The picture below is dated with March 22nd 2024. But in immich web the picture is dated with April 20th 2025 and in immich mobile the picture is dated with April 21st 2025 (that difference between mobile and web is probably some sort of timezone issue, since the difference is exactly 3hrs). Is there a way to use the filesystem dates with immich or do I need to manually change the date (or use exiftool) on all of the wrong pictures?
No description

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