Hi guys how can i recover my Pubg Account!
I always used to log in with my email address and everything was fine I received the code and i could log in without a problem!
But this time it shows me to confirm with a phone number I don’t have it anymore! Been playing PUBG for 5-6 years and I don’t have that number for a long period of time! What is this secondary verification!
Solution:Jump to solution
Hello, @DVL!
Secondary verification can be enabled from the Account settings in the game. Once it's enabled, you'll need to verify using a verification code when logging into your PUBG MOBILE account on a new device.
When setting up secondary verification, you have the option to save backup verification codes and enable email verification in case you lose access to your phone number....
3 Replies
Use your 2FA backup key, without it your account can’t be recovered.
What’s this and where can I find mine
Solution
Hello, @DVL!
Secondary verification can be enabled from the Account settings in the game. Once it's enabled, you'll need to verify using a verification code when logging into your PUBG MOBILE account on a new device.
When setting up secondary verification, you have the option to save backup verification codes and enable email verification in case you lose access to your phone number.
However, if you do not have access to any verification methods, you will unfortunately not be able to log into your PUBG MOBILE account on a new device. If this is the case, please submit a recovery request for further assistance.