rare-sapphire

Can't run genshin impact

for some reason every time i run genshin it didn't do anything

50 Replies

rare-sapphireOP•3w ago

Launching "Genshin Impact" (legendary)

Native? No

Installed in: /home/zakariy5151/Games/Heroic/GenshinImpact

System Info:

CPU: 12x AMD Ryzen 5 5600H with Radeon Graphics

Memory: 7.69 GB (used: 2.03 GB)

GPUs:

  GPU 0:

    Name: Advanced Micro Devices, Inc. [AMD/ATI] Cezanne [Radeon Vega Series / Radeon Vega Mobile Series]

    IDs: D=1638 V=1002 SD=12ad SV=1043

    Driver: amdgpu

OS: Arch Linux 6.14.6-arch1-1 (linux)

The current system is not a Steam Deck

We are not running inside a Flatpak container

Software Versions:

  Heroic: 2.16.1 Scopper Gaban

  Legendary: 0.20.36 Urban Flight (Heroic)

  gogdl: 1.1.2

  comet: comet 0.2.0

  Nile: 1.1.2 Will A. Zeppeli

Game Settings: {

    "autoInstallDxvk": true,

    "autoInstallDxvkNvapi": true,

    "autoInstallVkd3d": true,

    "preferSystemLibs": false,

    "enableEsync": true,

    "enableMsync": false,

    "enableFsync": true,

    "nvidiaPrime": false,

    "enviromentOptions": [],

    "wrapperOptions": [],

    "showFps": false,

    "useGameMode": false,

    "battlEyeRuntime": true,

    "eacRuntime": true,

    "language": "",

    "beforeLaunchScriptPath": "",

    "afterLaunchScriptPath": "",

    "verboseLogs": false,

    "wineVersion": {

        "bin": "/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/bin/wine",

        "name": "Wine - wine-ge-8-26-x86_64",

        "type": "wine",

        "lib": "/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib64",

        "lib32": "/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib",

        "wineserver": "/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/bin/wineserver"

    },

    "winePrefix": "/home/zakariy5151/Games/Heroic/Prefixes/default/Genshin Impact",

    "wineCrossoverBottle": ""

}

Anticheat Status: Running

Anticheats: ["miHoYo Protect"]

Game launched at: Mon May 19 2025 17:23:06 GMT+0400 (Gulf Standard Time)

Winetricks packages: 

Launch Command: HEROIC_APP_NAME=41869934302e4b8cafac2d3c0e7c293d HEROIC_APP_RUNNER=legendary GAMEID=umu-0 HEROIC_APP_SOURCE=epic STORE=egs STEAM_COMPAT_INSTALL_PATH=/home/zakariy5151/Games/Heroic/GenshinImpact LD_PRELOAD= WINEPREFIX="/home/zakariy5151/Games/Heroic/Prefixes/default/Genshin Impact" WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEESYNC=1 WINEFSYNC=1 DXVK_ENABLE_NVAPI=1 DXVK_NVAPI_ALLOW_OTHER_DRIVERS=1 PROTON_EAC_RUNTIME=/home/zakariy5151/.config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/zakariy5151/.config/heroic/tools/runtimes/battleye_runtime ORIG_LD_LIBRARY_PATH= LD_LIBRARY_PATH=/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib64:/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib64/gstreamer-1.0:/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib/gstreamer-1.0 WINEDLLPATH=/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib64/wine:/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib/wine /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary launch 41869934302e4b8cafac2d3c0e7c293d --wine /home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/bin/wine --language en

Game Log:

IMPORTANT: Logs are disabled.

Enable verbose logs in Game's settings > Advanced tab > 'Enable verbose logs' before reporting an issue.

============= End of log =============

Launching "Genshin Impact" (legendary)

Native? No

Installed in: /home/zakariy5151/Games/Heroic/GenshinImpact

System Info:

CPU: 12x AMD Ryzen 5 5600H with Radeon Graphics

Memory: 7.69 GB (used: 2.03 GB)

GPUs:

  GPU 0:

    Name: Advanced Micro Devices, Inc. [AMD/ATI] Cezanne [Radeon Vega Series / Radeon Vega Mobile Series]

    IDs: D=1638 V=1002 SD=12ad SV=1043

    Driver: amdgpu

OS: Arch Linux 6.14.6-arch1-1 (linux)

The current system is not a Steam Deck

We are not running inside a Flatpak container

Software Versions:

  Heroic: 2.16.1 Scopper Gaban

  Legendary: 0.20.36 Urban Flight (Heroic)

  gogdl: 1.1.2

  comet: comet 0.2.0

  Nile: 1.1.2 Will A. Zeppeli

Game Settings: {

    "autoInstallDxvk": true,

    "autoInstallDxvkNvapi": true,

    "autoInstallVkd3d": true,

    "preferSystemLibs": false,

    "enableEsync": true,

    "enableMsync": false,

    "enableFsync": true,

    "nvidiaPrime": false,

    "enviromentOptions": [],

    "wrapperOptions": [],

    "showFps": false,

    "useGameMode": false,

    "battlEyeRuntime": true,

    "eacRuntime": true,

    "language": "",

    "beforeLaunchScriptPath": "",

    "afterLaunchScriptPath": "",

    "verboseLogs": false,

    "wineVersion": {

        "bin": "/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/bin/wine",

        "name": "Wine - wine-ge-8-26-x86_64",

        "type": "wine",

        "lib": "/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib64",

        "lib32": "/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib",

        "wineserver": "/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/bin/wineserver"

    },

    "winePrefix": "/home/zakariy5151/Games/Heroic/Prefixes/default/Genshin Impact",

    "wineCrossoverBottle": ""

}

Anticheat Status: Running

Anticheats: ["miHoYo Protect"]

Game launched at: Mon May 19 2025 17:23:06 GMT+0400 (Gulf Standard Time)

Winetricks packages: 

Launch Command: HEROIC_APP_NAME=41869934302e4b8cafac2d3c0e7c293d HEROIC_APP_RUNNER=legendary GAMEID=umu-0 HEROIC_APP_SOURCE=epic STORE=egs STEAM_COMPAT_INSTALL_PATH=/home/zakariy5151/Games/Heroic/GenshinImpact LD_PRELOAD= WINEPREFIX="/home/zakariy5151/Games/Heroic/Prefixes/default/Genshin Impact" WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEESYNC=1 WINEFSYNC=1 DXVK_ENABLE_NVAPI=1 DXVK_NVAPI_ALLOW_OTHER_DRIVERS=1 PROTON_EAC_RUNTIME=/home/zakariy5151/.config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/zakariy5151/.config/heroic/tools/runtimes/battleye_runtime ORIG_LD_LIBRARY_PATH= LD_LIBRARY_PATH=/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib64:/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib64/gstreamer-1.0:/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib/gstreamer-1.0 WINEDLLPATH=/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib64/wine:/home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/lib/wine /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary launch 41869934302e4b8cafac2d3c0e7c293d --wine /home/zakariy5151/.local/share/lutris/runners/wine/wine-ge-8-26-x86_64/bin/wine --language en

Game Log:

IMPORTANT: Logs are disabled.

Enable verbose logs in Game's settings > Advanced tab > 'Enable verbose logs' before reporting an issue.

============= End of log =============

HeroicBot•3w ago

Wine-GE is rather old now (last release is almost a year ago) and thus might not work correctly. Please follow these instructions on using GE-Proton: 1. Head to the Wine Manager in Heroic, click the "Proton-GE" tab, and install "Proton-GE-Latest" 2. Head to the settings for your game(s) (icon on game card in library). In the "Wine Version" dropdown, select "Proton - Proton-GE-latest" 3. Rename your Wineprefix (path is shown in game settings), e.g. from current-name to current-name_bak. To clarify: Rename the actual folder on your hard drive, do not change the option in the game settings. Note: This will make game-specific configuration data (e.g. in-game settings or save files) unavailable. If this is an issue, let us know & we'll help you restore them.

foreign-sapphire•3w ago

you'll also need to check and uncheck the "disable umu" box

rare-sapphireOP•3w ago

rare-sapphireOP•3w ago

I did

foreign-sapphire•3w ago

send a new log

rare-sapphireOP•3w ago

what dose that mean?

foreign-sapphire•3w ago

you need your wine runner to be a stock Proton (not GE-Proton, as I earlier suggested) and keep Steam running in the background

rare-sapphireOP•3w ago

how i can run steam in background ?

foreign-sapphire•3w ago

open Steam. do nothing else.

rare-sapphireOP•3w ago

oh mb

optimistic-gold•3w ago

doesnt genshin ban players using translation?

foreign-sapphire•3w ago

not since it was opened up in April 2023

optimistic-gold•3w ago

what opened up?

foreign-sapphire•3w ago

Linux compatibility

optimistic-gold•3w ago

oh im using mac so idk if that changes things

foreign-sapphire•3w ago

it changes everything

optimistic-gold•3w ago

🥲

ratty-blush•3w ago

just use playcover i havent been annihilated yet for it

optimistic-gold•3w ago

yet...

foreign-sapphire•3w ago

no one can promise the future

optimistic-gold•3w ago

yep

foreign-sapphire•3w ago

@Z5151 new guidance: use Proton 10, enable umu (check and uncheck the disable umu box), and set environment variable WINEDLLOVERRIDES = lsteamclient=d

rare-sapphireOP•3w ago

how i can set environment ?

foreign-sapphire•3w ago

wait nm, hold on. I messed something up Settings, Advanced same place as logs and umu check boxes https://0x0.st/8wNU.log here is my log for reference

rare-sapphireOP•3w ago

after waiting for installation am finally able to run genshin

rare-sapphireOP•3w ago

thanks termdisc

foreign-sapphire•2w ago

i think im encountering the same problem, where can i select a stock proton? cant find it under the wine manager tab

foreign-sapphire•2w ago

you install them in Steam

foreign-sapphire•2w ago

settings -> compatibility?

foreign-sapphire•2w ago

you just install it from the library, search for Proton you do not need to set it in the compatibility menu because you'd be using Heroic for that after you install it

foreign-sapphire•2w ago

tysm

foreign-sapphire•2w ago

https://0x0.st/8wkT.log sooo somehow it still doesn't work, idk what im doing wrong ;^;

foreign-sapphire•2w ago

You have GE-Proton set

foreign-sapphire•2w ago

ooops so i assume that to add the proton version from steam i have to add a ne custom wine/proton path and use that?

foreign-sapphire•2w ago

No, you just choose it from the dropdown menu @truekingnaldo

foreign-sapphire•2w ago

doesnt show up for me there :c

foreign-sapphire•2w ago

did you already install Proton 10 in Steam?

foreign-sapphire•2w ago

yeee, i mean i think i did 😮

foreign-sapphire•2w ago

but doesnt show up :c

foreign-sapphire•2w ago

are you using snap or flatpak steam?

foreign-sapphire•2w ago

👀

foreign-sapphire•2w ago

ohh ist that bad?

foreign-sapphire•2w ago

it's better to have game-specific prefixes especially when each one may require different things

foreign-sapphire•2w ago

snap

foreign-sapphire•2w ago

https://mastodon.social/@TTimo/111772575146054328

TTimo (@[email protected])

Valve is seeing an increasing number of bug reports for issues caused by Canonical's repackaging of the Steam client through snap. The best way to install Steam on Debian and derivative operating systems is to follow the instructions at github.com/ValveSoftware/steam… and use the official .deb We are not involved with the snap repackaging. It has a lot of issues. If you don't want the .deb, please at least consider the flatpak version. #steam #ubuntu #snap #flatpak

Reblogs

293

Favorites

377

Mastodon

foreign-sapphire•2w ago

ahhh ok ima intsall the flatpak version then xD eh responded to the wrong msg sry, but i changed the prefix folder 😄 soo it still doesnt show up even tho i have the flatpak version now but i feel like maybe the folder Proton 10 is stored in is weird? ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/common/Proton 10.0 ist the directory its stored in... fixed it, thanks for the help ❤️

foreign-sapphire•2w ago

That folder is fine for the flatpak

Gaming

Programming

Can't run genshin impact

Did you find this page helpful?