have to force quit to be able to open app
On my phone, often times when I open app (1.132.3 b197) it just shows logo on (almost) black background indefinetly. The only way to open the app is to find it in running apps and force close it, then I can actually open it.
Also, maybe unrelated, but possibly related: Today I woke up to my phone on charger being very warm (hours after it finished charging). I noticed that Immich was running the task to scan&refresh gallery items every 5 seconds (the notification appeared every 5 sec for half a sec). I tried open Immich app but again the same stuck-on-logo situation. I force closed app, opened it, it opened normally, and after 5 minutes the phone was cool.
The app has all the permissions it wanted, the battery optimization "unrestricted" etc. Phone was on charger and wifi, and it was set to start syncing after 5 sec, so I guess it never finished and was restarting whole night.
In app log doesnt show anything wrong, no activity the whole night, but the periodic 5 sec notification about syncing (well, gathering images from my gallery), was undeniably Immich.
1 Reply
:wave: Hey @Whoat,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
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Information
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- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
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