Reinstall on Synology. Been working with ChatGPT to get this to work... it just won't work. HELP!
I have been trying to get this to work all day and I keep getting close but this just cannot be fixed. I have tried every suggestion given to me over 6 hours. Do you have any idea? Thanks!
5 Replies
:wave: Hey @MsTek,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:services:
database:
image: tensorchord/pgvecto-rs:pg14-v0.2.0
container_name: immich_postgres
environment:
POSTGRES_USER: immich
POSTGRES_PASSWORD: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
POSTGRES_DB: immich
volumes:
- /volume1/docker/appdata/immich/postgres:/var/lib/postgresql/data
restart: unless-stopped
redis:
image: redis:6
container_name: immich_redis
restart: unless-stopped
immich-server:
image: ghcr.io/immich-app/immich-server:release
container_name: immich_server
volumes:
- /volume1/data/media/photos:/usr/src/app/upload
- /etc/localtime:/etc/localtime:ro
environment:
DB_HOST: database
DB_PORT: 5432
DB_USERNAME: immich
DB_PASSWORD:xxxxxxxxxxxxxxxxxxxxxxxxx
DB_DATABASE_NAME: immich
REDIS_HOST: redis
UPLOAD_LOCATION: /usr/src/app/upload
TZ: America/Chicago
depends_on:
- database
- redis
ports:
- '2283:3001'
restart: unless-stopped
immich-microservices:
image: ghcr.io/immich-app/immich-server:release
container_name: immich_microservices
volumes:
- /volume1/data/media/photos:/usr/src/app/upload
- /etc/localtime:/etc/localtime:ro
environment:
DB_HOST: database
DB_PORT: 5432
DB_USERNAME: immich
DB_PASSWORD: xxxxxxxxxxxxxxxxxxxxxxxxxx
DB_DATABASE_NAME: immich
REDIS_HOST: redis
UPLOAD_LOCATION: /usr/src/app/upload
TZ: America/Chicago
depends_on:
- database
- redis
restart: unless-stopped
immich-web:
image: ghcr.io/immich-app/immich-web:release
container_name: immich_web
environment:
TZ: America/Chicago
depends_on:
- immich-server
ports:
- '2284:3000'
restart: unless-stopped
immich-machine-learning:
image: ghcr.io/immich-app/immich-machine-learning:release
container_name: immich_ml
environment:
TZ: America/Chicago
restart: unless-stopped
networks:
default:
driver: bridge
}
[hooks.server.ts]:handle connect ECONNREFUSED 172.28.0.6:3001
[hooks.server.ts]:handleError Not found: /api/socket.io/
[hooks.server.ts] Unable to get my user {
message: 'connect ECONNREFUSED 172.28.0.6:3001',
code: 'ECONNREFUSED',
stack: 'Error: connect ECONNREFUSED 172.28.0.6:3001\n' +
' at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1595:16)'
}:bansword:
looks like you have 5 immich services in your compose?
1. immich-server
2. immich-microservices (using immich-server image?)
3. immich-web (using an old immich-web image)
4. another immich-server
5. immich-machine-learning
I'd recommend following the synology guide and using the docker-compose it recommends: https://immich.app/docs/install/synology
Should result in 2 immich containers (immich-server, immich-machine-learning), and the 2 databases (postgres+redis)
Note that for the volumes, you should not edit the volume mounts directly, but edit the UPLOAD_LOCATION, DB_DATA_LOCATION environment variables in the .env file
yeah, stop following chatgpt guidance, and follow the documented procedure as pointed by CJ
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