comment not visible on web browser
hello, I install last docker image (v1.132.3) to test immich
I also add mobile version on my phone
I add comment with mobile app, but can't show or add any from desktop web browser app
it is a feature not managed by web browser version? a parameter?

26 Replies
:wave: Hey @Ykahn,
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References
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I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
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7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
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If this ticket can be closed you can use the /close
command, and re-open it later if needed.installed on raspberry pi (Linux raspberrypi 6.12.25+rpt-rpi-2712 ) with docker (28.1.1)
server contain only 2 images in a single album
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Are you sure your comment was saved?
Yes I can see it on 2 mobile. But button on web browser was not present to add new one
?

Description is not comments
This is the vue of mobile app, with comment button visible.

Ah I see
It looks like this is for shared albums and indeed only shows on mobile
That would be either a bug or an oversight if you ask me
ah no, found it! 🙂
@Ykahn bottom right instead of upper left
Can you show me where? Can't have it

Only on shared albums
? is that the browser on your phone
It's a shared album, and yes on my phone
view from desktop

I'm assuming this is owned by you
There is a toggle in the settings of the album that disables comments, is it off?
I see this parameter, toogle is on

(updated to v1.133.0)
I'm out of ideas 🙃 it should work, every setting I know of is right...
Did you turn it off/on again ?
yes
looks like this on any shared album I have, also demo site

(Errors are because the image format is broken 😛 just ignore)
Just try on firefox, same behavior.
Hooo. maybe found reason. On web browser (and same on demo site) buttons show up only if more than one person is in shared album
just add new person in album and works find. It's a difference of behavior between mobile app and web browser version
Um
They also don't show in the app, unless it's a shared album
I wonder if you managed to add a comment before removing the other person in the album 🤔
yes but shared with only creator in the album, show up comments in mobile app
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