I
Immich•3w ago
Ykahn

comment not visible on web browser

hello, I install last docker image (v1.132.3) to test immich I also add mobile version on my phone I add comment with mobile app, but can't show or add any from desktop web browser app it is a feature not managed by web browser version? a parameter?
No description
26 Replies
Immich
Immich•3w ago
:wave: Hey @Ykahn, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Ykahn
YkahnOP•3w ago
installed on raspberry pi (Linux raspberrypi 6.12.25+rpt-rpi-2712 ) with docker (28.1.1) server contain only 2 images in a single album
Immich
Immich•3w ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Mraedis
Mraedis•3w ago
Are you sure your comment was saved?
Ykahn
YkahnOP•3w ago
Yes I can see it on 2 mobile. But button on web browser was not present to add new one
Mraedis
Mraedis•3w ago
?
No description
Ykahn
YkahnOP•3w ago
Description is not comments
Ykahn
YkahnOP•3w ago
This is the vue of mobile app, with comment button visible.
No description
Mraedis
Mraedis•3w ago
Ah I see It looks like this is for shared albums and indeed only shows on mobile That would be either a bug or an oversight if you ask me ah no, found it! 🙂 @Ykahn bottom right instead of upper left
Ykahn
YkahnOP•3w ago
Can you show me where? Can't have it
Ykahn
YkahnOP•3w ago
No description
Mraedis
Mraedis•3w ago
Only on shared albums ? is that the browser on your phone
Ykahn
YkahnOP•3w ago
It's a shared album, and yes on my phone
Ykahn
YkahnOP•3w ago
view from desktop
No description
Mraedis
Mraedis•3w ago
I'm assuming this is owned by you There is a toggle in the settings of the album that disables comments, is it off?
Ykahn
YkahnOP•3w ago
I see this parameter, toogle is on
No description
Ykahn
YkahnOP•3w ago
(updated to v1.133.0)
Mraedis
Mraedis•3w ago
I'm out of ideas 🙃 it should work, every setting I know of is right... Did you turn it off/on again ?
Ykahn
YkahnOP•3w ago
yes
Mraedis
Mraedis•3w ago
looks like this on any shared album I have, also demo site
No description
Mraedis
Mraedis•3w ago
(Errors are because the image format is broken 😛 just ignore)
Ykahn
YkahnOP•3w ago
Just try on firefox, same behavior. Hooo. maybe found reason. On web browser (and same on demo site) buttons show up only if more than one person is in shared album just add new person in album and works find. It's a difference of behavior between mobile app and web browser version
Mraedis
Mraedis•3w ago
Um They also don't show in the app, unless it's a shared album I wonder if you managed to add a comment before removing the other person in the album 🤔
Ykahn
YkahnOP•3w ago
yes but shared with only creator in the album, show up comments in mobile app
Immich
Immich•3w ago
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